Helping to ensure DiscoverOrg's platform remains the best in the business!Java object oriented programming, with emphasis on web-based applications (SaaS) Building RESTful Web Services and highly performing and scalable backend componentsWorking with Spring framework technologiesDeveloping with frontend technologies (e.g. HTML, CSS, JSON, JavaScript / AngularJS)Interacting with a relational database (MYSQL, MyBatis)Debugging & performance profiling the full application stack

DiscoverOrg provides in-depth IT Department Intelligence on Fortune Ranked, Midsize, and Small-Medium Enterprise sized companies, Government Agencies and Universities. Our information includes IT OrgCharts, contact name and professional title, direct dial phone number and verified email addresses• Manage team of technical support specialists• Train clients on the DiscoverOrg platform• Coordinate Project timelines and ROI tracking methodologies• Provide Tier 1 and Tier 2 technical support and resolve customer requests• Provide Professional Services relating to software integration and Account Customization• Author technical support documentation and administer help and training portal• Host webinars to engage clients and increase client involvement

ProKarma is a full service company offering IT Services & Solutions, IT Outsourcing Services, BPO Services, Utility Management, Procurement Management, and Software Products. We strong delivery capabilities, a highly valuable client base and a superior growth profile. Our clients include industry leaders in healthcare, insurance, transportation, entertainment, and retail. ProKarma has experienced rapid growth since its inception in 2000, and has established offices in Omaha , Denver , Portland , New Jersey, Seattle, Sacramento, Pleasanton, Columbus, Houston, Hyderabad and Chennai in India, and Buenos Aires, Argentina.

As a technical sourcer I use a mix of social networking and recruiting technologies to leverage data and source qualified technical talent across the Northwest, from developers and architects to BAs and project managers. I also attend industry and networking events to recruit resources, and I am currently engaged in developing online and social media communication strategies to improve our branding and presence in the greater Portland area.

• Helped with an email nurturing program to improve conversion rate of leads• Managed Salesforce CRM database by creating custom objects, workflows, and reports• Performed Sales Operations duties• Assisted sales team with quote generation, analytics and customer correspondence

Retail sales, utilizing a consultative approach to help clientele find the best products and services for their needs in computers, IT and mobile technology.

• Analyzed and prepared research material for grant writers• Utilized concise, organized writing to convey important information in the most effective way possible• Supported grant writing staff with weekly presentations and rough drafts of new materials• Corresponded with various museum officials nationwide to solicit support for grant submissions

• Supervised a staff of 40 employees• Contributed to the recruitment process by interviewing and training new employees• Coordinated work schedules, meeting times, and office events for lab consultants• Created and implemented weekly software trainings• Designed a multi-tiered training system for employees with advanced skills• Consulted extensively with employees as main line of communication for administration• Worked with a team of IT staff to help with College of Engineering student orientation• Analyzed, diagnosed, and developed solutions for hardware and software issues • Designed standard protocols for employees to use in response to common lab problems

Authored reviews of new music releases on a monthly deadline.