• Cultivated strategic client and partner relationships as their primary resource for integration challenges, future road mapping, and new requirements.• Represent Oracle Health in conversations about system integration with Veteran’s Affairs (VA) and EHRM-IO deployment teams as a member of the National Integration Architect team.• Develop and document standardized deployment processes, including training materials and checklists, to ensure consistent and successful events across all internal deployment teams.• Served as a key member of the programmatic change board, assessing proposed configuration changes for potential impact on system integration and downtime.• Oversaw and executed technical steps required for VA Electronic Health Record deployment, including data migration, user authentication, and system configuration.

• As a representative of Cerner, played a key role in regular crucial conversations with Veteran's Affairs client counterparts, providing expert guidance and insights to support successful project outcomes.• Created comprehensive change control processes that outlined clear procedures for internal team members and client stakeholders to follow, resulting in a more efficient project management process.• Facilitated communication and collaboration between the integration architect team and the greater deployment team by effectively socializing key integration topics.• Led the implementation of critical cloud enabled system alerts for all domains within the federal enclave, specifically designed to reduce clinician documentation time and alert fatigue.• Reviewed and rapidly assessed all incoming support tickets logged during the critical Go-Live phase of system implementation and triage to the appropriate parties to ensure turnaround times for issue resolution meet contractual requirements.

• Educated on domain strategy, effective communication, code management, and other technical areas to prepare for a career as an integration architect.• Engaged in peer discussions about relevant occupational topics in a virtual classroom environment.• Completed knowledge assessments of learned material to provide sufficient evidence of retention and practical application.

• Delivered on-site training of Cerner’s ambulatory and acute software solutions to more than 30 major U.S. healthcare organizations, optimizing their electronic health record (EHR) systems.• Leveraged Cerner’s business intelligence to help clinicians improve their daily workflow, reducing medication and lab order time by 20% per month.• Advised physicians and nurses of all specialties on Cerner solution best practices to reduce documentation time by up to 15% per patient, enabling clinicians to provide higher quality care.• Participated in regular meetings with C-suite level executives and client-side implementation teams to discuss weekly outcomes and items for follow up.• Led system implementations on site by making decisions on resource allocation and mobilizing personal assistance when necessary.

• Collaborated with the outbound marketing team to develop advertising campaigns for Molina’s markets in the United States and abroad.• Researched and proposed internal and external marketing campaign ideas with the goal of maximum target audience engagement.• Monitored the reach performance of 5 existing advertising campaigns to identify characteristics of a successful campaign to guide future marketing.• Published biweekly internal newsletter with healthcare topics around the country to guide relevant media content for all branches of the marketing team.• Supervised social media engagement on Twitter, Facebook, and LinkedIn to gauge public opinion of the company.

• Managed the sales process for a territory covering the Kansas City area, including lead generation, customer outreach, and contract negotiation.• Led a team of three sales representatives to sell a print and digital advertising platform to more than 200 local businesses.• Conducted regular performance evaluations and provided constructive feedback to help team members grow their skills and achieve their sales goals.• Conducted in-person cold calls to businesses and worked with them to discover advertising solutions to reach the local college market.• Generated $5,000 in sales revenue by prospecting new clients, building relationships, and closing deals.

• Supported payroll processes and collaborated with the payroll team to ensure accurate and timely payment to over 12,000 employees, navigating tight deadlines.• Managed and maintained accurate records of manual checks to ensure regulatory compliance and financial transparency.• Supported the procurement team with the contract negotiations by reviewing contract language for potential improvement opportunities.• Assisted the human resources team to construct a healthy work environment by auditing benefits packages and employee satisfaction.