Director Of Service Excellence
Current
Sep 2024 - Present
AeroLeads people directory · profile
William Barrett Email & Phone Number
Senior Contact Center, Learning & Development, Communications Leader
at
Digital Federal Credit Union
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Contact Center, Learning & Development, Communications Leader
Location
Killingworth, Connecticut, United States
Company size
Who is William Barrett? Overview
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Quick answer
William Barrett is listed as Senior Contact Center, Learning & Development, Communications Leader at Digital Federal Credit Union, a company with 956 employees, based in Killingworth, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for William Barrett.
William Barrett previously worked as Director of Service Excellence at Digital Federal Credit Union and Senior Manager of Global Customer Service Communications at Wayfair. William Barrett holds Bachelor'S Degree, Political Science And Government from Hofstra University.
Company email context
Email format at Digital Federal Credit Union
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Digital Federal Credit Union
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Profile bio
About William Barrett
I have ~15 years of experience at Wayfair, where I have grown and developed in various roles within Customer Service, B2B Sales, Leadership Development Training, and Corporate Communications. During this time, I have consistently met and exceeded expectations while maintaining what I have often been told is an "infectiously positive attitude." I take great pride in being someone that you can always count on. My core competencies include leading Customer Service & Sales sites (250-400 FTE), creating and facilitating leadership training for large audiences, managing learning programs, coaching to results, driving professional development, building strategy to achieve key results, change management and internal communications.
Current workplace
William Barrett's current company
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Digital Federal Credit Union
11 roles
William Barrett work experience
A career timeline built from the work history available for this profile.
Senior Manager Of Global Customer Service Communications
Jan 2023 - Feb 2024
Na Service Senior Training & Development Manager
Mar 2022 - Jan 2023
Senior Virtual Customer Service Site Leader
May 2018 - Mar 2022
B2B Senior Training & Development Manager
Feb 2016 - May 2018
B2B Sales Manager
Dec 2013 - Feb 2016
Supplier Relationship Manager & Event Coordinator
Jun 2013 - Dec 2013
Sales & Service Manager
Apr 2011 - Jun 2013
Email Operations Assistant Manager
Aug 2010 - Apr 2011
Customer Service Associate
Aug 2009 - Aug 2010
Program Administrator
- Handle all administrative duties for 25+ large OCIP and CCIP (Owner/Contractor Controlled Insurance Program) construction projects (project volume varies between $10 and $200 million)
- Communicate daily with clients and participants in the OCIP/CCIP
- Organize and run meetings with both clients and general contractors
- Provide weekly training at construction sites to the project teams on the processes and requirements of the OCIP/CCIP
Sep 2006 - Dec 2008
Team & coworkers
Colleagues at Digital Federal Credit Union
Other employees you can reach at dcu.org. View company contacts for 956 employees →
RF
Regina Flynn
Colleague at Digital Federal Credit Union
Shrewsbury, Massachusetts, United States, United States
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CE
Chelsie Elliott
Colleague at Digital Federal Credit Union
Worcester, Massachusetts, United States, United States
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LS
Lisa Slater
Colleague at Digital Federal Credit Union
Marlborough, Massachusetts, United States, United States
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JL
Jack Luu
Colleague at Digital Federal Credit Union
Shrewsbury, Massachusetts, United States, United States
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DS
Daniella Silva
Colleague at Digital Federal Credit Union
Massachusetts, United States, United States
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ML
Martha Lloret
Colleague at Digital Federal Credit Union
Massachusetts, United States, United States
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LN
Lori Normandin
Colleague at Digital Federal Credit Union
Leominster, Massachusetts, United States, United States
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MC
Mary Cousineau
Colleague at Digital Federal Credit Union
Marlborough, Massachusetts, United States, United States
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BK
Bram K.
Colleague at Digital Federal Credit Union
Brookline, Massachusetts, United States, United States
View →
AJ
Andrew Jumba
Colleague at Digital Federal Credit Union
Worcester, Massachusetts, United States, United States
View →
Regina Flynn
Colleague at Digital Federal Credit Union
Shrewsbury, Massachusetts, United States, United States
View →
CE
Chelsie Elliott
Colleague at Digital Federal Credit Union
Worcester, Massachusetts, United States, United States
View →
LS
Lisa Slater
Colleague at Digital Federal Credit Union
Marlborough, Massachusetts, United States, United States
View →
JL
Jack Luu
Colleague at Digital Federal Credit Union
Shrewsbury, Massachusetts, United States, United States
View →
DS
Daniella Silva
Colleague at Digital Federal Credit Union
Massachusetts, United States, United States
View →
ML
Martha Lloret
Colleague at Digital Federal Credit Union
Massachusetts, United States, United States
View →
LN
Lori Normandin
Colleague at Digital Federal Credit Union
Leominster, Massachusetts, United States, United States
View →
MC
Mary Cousineau
Colleague at Digital Federal Credit Union
Marlborough, Massachusetts, United States, United States
View →
BK
Bram K.
Colleague at Digital Federal Credit Union
Brookline, Massachusetts, United States, United States
View →
AJ
Andrew Jumba
Colleague at Digital Federal Credit Union
Worcester, Massachusetts, United States, United States
View →
1 education record
William Barrett education
FAQ
Frequently asked questions about William Barrett
Quick answers generated from the profile data available on this page.
What company does William Barrett work for?
William Barrett works for Digital Federal Credit Union.
What is William Barrett's role at Digital Federal Credit Union?
William Barrett is listed as Senior Contact Center, Learning & Development, Communications Leader at Digital Federal Credit Union.
Where is William Barrett based?
William Barrett is based in Killingworth, Connecticut, United States while working with Digital Federal Credit Union.
What companies has William Barrett worked for?
William Barrett has worked for Digital Federal Credit Union, Wayfair, and Aon.
Who are William Barrett's colleagues at Digital Federal Credit Union?
William Barrett's colleagues at Digital Federal Credit Union include Regina Flynn, Chelsie Elliott, Lisa Slater, Jack Luu, and Daniella Silva.
How can I contact William Barrett?
You can use AeroLeads to view verified contact signals for William Barrett at Digital Federal Credit Union, including work email, phone, and LinkedIn data when available.
What schools did William Barrett attend?
William Barrett holds Bachelor'S Degree, Political Science And Government from Hofstra University.
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