Director Of Service Excellence
Current
Sep 2024 - Present
AeroLeads people directory · profile
William Barrett Email & Phone Number
Senior Contact Center, Learning & Development, Communications Leader
at
Digital Federal Credit Union
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Contact Center, Learning & Development, Communications Leader
Location
Killingworth, Connecticut, United States
Company size
Who is William Barrett? Overview
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Quick answer
William Barrett is listed as Senior Contact Center, Learning & Development, Communications Leader at Digital Federal Credit Union, a with 956 employees, based in Killingworth, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for William Barrett.
William Barrett previously worked as Director of Service Excellence at Digital Federal Credit Union and Senior Manager of Global Customer Service Communications at Wayfair. William Barrett holds Bachelor'S Degree, Political Science And Government from Hofstra University.
Company email context
Email format at Digital Federal Credit Union
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Digital Federal Credit Union
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Profile bio
About William Barrett
I have ~15 years of experience at Wayfair, where I have grown and developed in various roles within Customer Service, B2B Sales, Leadership Development Training, and Corporate Communications. During this time, I have consistently met and exceeded expectations while maintaining what I have often been told is an "infectiously positive attitude." I take great pride in being someone that you can always count on. My core competencies include leading Customer Service & Sales sites (250-400 FTE), creating and facilitating leadership training for large audiences, managing learning programs, coaching to results, driving professional development, building strategy to achieve key results, change management and internal communications.
Current workplace
William Barrett's current company
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Digital Federal Credit Union
11 roles
William Barrett work experience
A career timeline built from the work history available for this profile.
Senior Manager Of Global Customer Service Communications
Jan 2023 - Feb 2024
Na Service Senior Training & Development Manager
Mar 2022 - Jan 2023
Senior Virtual Customer Service Site Leader
May 2018 - Mar 2022
B2B Senior Training & Development Manager
Feb 2016 - May 2018
B2B Sales Manager
Dec 2013 - Feb 2016
Supplier Relationship Manager & Event Coordinator
Jun 2013 - Dec 2013
Sales & Service Manager
Apr 2011 - Jun 2013
Email Operations Assistant Manager
Aug 2010 - Apr 2011
Customer Service Associate
Aug 2009 - Aug 2010
Program Administrator
Handle all administrative duties for 25+ large OCIP and CCIP (Owner/Contractor Controlled Insurance Program) construction projects (project volume varies between $10 and $200 million) • Communicate daily with clients and participants in the OCIP/CCIP • Organize and run meetings with both clients and general contractors • Provide weekly training at construction sites to the project teams on the processes and requirements of the OCIP/CCIP
Sep 2006 - Dec 2008
Team & coworkers
Colleagues at Digital Federal Credit Union
Other employees you can reach at dcu.org. View company contacts for 956 employees →
DB
Deborah Brunson
Colleague at Digital Federal Credit UnionHopedale, Massachusetts, United States
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VS
Victoria Sullivan
Colleague at Digital Federal Credit UnionFranklin, Massachusetts, United States
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EG
Emmanuella Gibson, Mba
Colleague at Digital Federal Credit UnionUnited States
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ZA
Zulfije Ameti
Colleague at Digital Federal Credit UnionWorcester, Massachusetts, United States
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LB
Linda Barboza
Colleague at Digital Federal Credit UnionNorthborough, Massachusetts, United States
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RA
Rachel Ayala (Dube)
Colleague at Digital Federal Credit UnionPaxton, Massachusetts, United States
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AH
Andrew Holverson
Colleague at Digital Federal Credit UnionMassachusetts, United States
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MK
Malcolm Kassini
Colleague at Digital Federal Credit UnionGreater Boston, United States
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SS
Smita Shah
Colleague at Digital Federal Credit UnionMethuen, Massachusetts, United States
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GO
Gina O'Neil
Colleague at Digital Federal Credit UnionHarvard, Massachusetts, United States
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Deborah Brunson
Colleague at Digital Federal Credit UnionHopedale, Massachusetts, United States
View →
VS
Victoria Sullivan
Colleague at Digital Federal Credit UnionFranklin, Massachusetts, United States
View →
EG
Emmanuella Gibson, Mba
Colleague at Digital Federal Credit UnionUnited States
View →
ZA
Zulfije Ameti
Colleague at Digital Federal Credit UnionWorcester, Massachusetts, United States
View →
LB
Linda Barboza
Colleague at Digital Federal Credit UnionNorthborough, Massachusetts, United States
View →
RA
Rachel Ayala (Dube)
Colleague at Digital Federal Credit UnionPaxton, Massachusetts, United States
View →
AH
Andrew Holverson
Colleague at Digital Federal Credit UnionMassachusetts, United States
View →
MK
Malcolm Kassini
Colleague at Digital Federal Credit UnionGreater Boston, United States
View →
SS
Smita Shah
Colleague at Digital Federal Credit UnionMethuen, Massachusetts, United States
View →
GO
Gina O'Neil
Colleague at Digital Federal Credit UnionHarvard, Massachusetts, United States
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1 education record
William Barrett education
FAQ
Frequently asked questions about William Barrett
Quick answers generated from the profile data available on this page.
What company does William Barrett work for?
William Barrett works for Digital Federal Credit Union.
What is William Barrett's role at Digital Federal Credit Union?
William Barrett is listed as Senior Contact Center, Learning & Development, Communications Leader at Digital Federal Credit Union.
Where is William Barrett based?
William Barrett is based in Killingworth, Connecticut, United States while working with Digital Federal Credit Union.
What companies has William Barrett worked for?
William Barrett has worked for Digital Federal Credit Union, Wayfair, and Aon.
Who are William Barrett's colleagues at Digital Federal Credit Union?
William Barrett's colleagues at Digital Federal Credit Union include Deborah Brunson, Victoria Sullivan, Emmanuella Gibson, Mba, Zulfije Ameti, and Linda Barboza.
How can I contact William Barrett?
You can use AeroLeads to view verified contact signals for William Barrett at Digital Federal Credit Union, including work email, phone, and LinkedIn data when available.
What schools did William Barrett attend?
William Barrett holds Bachelor'S Degree, Political Science And Government from Hofstra University.
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