Sales And Service Expert
CurrentDelivering a genuine, authentic and engaging guest experience tailored to their unique needs and interests while providing best-in-class customer service. You will execute the CARE sales model with each guest and share how 24 Hour Fitness' products/services can meet their fitness needs. You'll get to tour potential members through the club and showcase the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals.Contacting potential members by phone to invite them into our club so we can help them get started on their fitness journey. You'll manage and follow up on leads by using our Lead Management System, and utilize a daily planner to track and plan successful lead management and selling activities.Generating leads/new business internally through member promotions, referrals, the distribution of guest passes, and contacting leads generated via phone. You'll also be responsible for effectively setting appointments for leads.