William Szeto Email & Phone Number

San Francisco Bay Area

* Administration of AD and Azure AD environment to including user administration, device administration, Exchange Server administration, virtual machines, and mobile device management (MDM). * Manage and deploy iOS devices to maintenance team with Apple Business Management and integrated Azure Mobile Device Management.* Support 150+ workstations with Baramundi deployment suite for fast provisioning and continued automated updates.* Help desk/end-user support for 200+ remote/mobile… Show more * Administration of AD and Azure AD environment to including user administration, device administration, Exchange Server administration, virtual machines, and mobile device management (MDM). * Manage and deploy iOS devices to maintenance team with Apple Business Management and integrated Azure Mobile Device Management.* Support 150+ workstations with Baramundi deployment suite for fast provisioning and continued automated updates.* Help desk/end-user support for 200+ remote/mobile users with JitBit help desk solution.* On-boarding/Off-boarding in coordination with People and Culture department to include new user orientations. * Triage, troubleshoot and resolve IT requests across the entire organization to include laptops, mobile devices, and network connectivity.* Configure, maintain, troubleshoot & repair all office computers, equipment & peripherals.* Document existing and ongoing changes to all the systems and infrastructure.* Update and publish documentation and knowledge base articles.* Support audio/video system in all conference rooms.* Help manage open projects and tasks using the IT Team's project management software. Show less

San Francisco Bay Area

- Desktop and server support for small companies who needed an on-call and/or on-site IT specialist.- Implement new network systems, servers, and workstations and maintained existing systems.- Helped with web presence and presentations as well as multimedia creation.- Clients include:* Native Design, LLC* Dilworth Eliot Studio* Office-ma, LLC* Dunning Law Firm* Sisneros Graziani, LLP* Box Clever* Fuseproject* Elements2 Design* The Performance… Show more - Desktop and server support for small companies who needed an on-call and/or on-site IT specialist.- Implement new network systems, servers, and workstations and maintained existing systems.- Helped with web presence and presentations as well as multimedia creation.- Clients include:* Native Design, LLC* Dilworth Eliot Studio* Office-ma, LLC* Dunning Law Firm* Sisneros Graziani, LLP* Box Clever* Fuseproject* Elements2 Design* The Performance Fix* PETS Referral Center* PortPort, LLC Show less

San Francisco

- Managed and maintained 50+ workstations and multiple servers including remote access for satellite office in New York.- Research, tested and implemented new technology to help increase productivity and communication.- Design, research and implement new network infrastructure for fuseproject's new location build-out. Worked directly with contractors and architect for purchasing and installation.- Installed and maintained mixed environment of Mac and PC's with Fiery printers and… Show more - Managed and maintained 50+ workstations and multiple servers including remote access for satellite office in New York.- Research, tested and implemented new technology to help increase productivity and communication.- Design, research and implement new network infrastructure for fuseproject's new location build-out. Worked directly with contractors and architect for purchasing and installation.- Installed and maintained mixed environment of Mac and PC's with Fiery printers and Exchange Server.- Implemented remote access solution for all users including the New York office.- Worked with other team-members on clients projects. Extensive production work included in-house photography, client photography, video editing, video conversations, and collateral and presentation creation.- Supported industrial designers and project managers with proof-of-concept projects utilizing existing technologies and hardware hacks.- Maintained company website - updated weekly blog and worked with independent developers to enhance existing site. Worked with company designers to update company portfolio utilizing multiple online tools such as streaming video and iPad/iPhone compatible multimedia. Show less

San Francisco Bay Area

- Managed small business accounts – including client relations, reporting, and customer service.- Offered a diverse range of services from computer/network support to presentations and web development.- Helped small business/home office companies with hardware research and purchasing. Did extensive research for each installation to ensure the best possible setup for the set budget.Clients include:* CB Richard Ellis* Bay Area 511* California Highway Patrol (CHP)*… Show more - Managed small business accounts – including client relations, reporting, and customer service.- Offered a diverse range of services from computer/network support to presentations and web development.- Helped small business/home office companies with hardware research and purchasing. Did extensive research for each installation to ensure the best possible setup for the set budget.Clients include:* CB Richard Ellis* Bay Area 511* California Highway Patrol (CHP)* The Law Offices of Arnold Laub* California EnSight* Twisted Twilight Personal Training* Dunning Law Firm* Black Lotus Clothing* Presslite, LLC.* Annunciation Cathedral San FranciscoServices offered:* Desktop support * Server implementation and support* Networking and LAN creation and maintenance.* Email solutions and integration.* Database maintenance* Mobile device integration* Web development* Photography* Newspaper/Press ads design* Video creation and web site streaming Show less

- Managed I.T. department.- Plan and implement multi-office WAN and local office LAN including servers, workstations, and related connectivity equipment.- Create and maintain in house web-based Extranet.- Trained team members and conducted staff training sessions for various applications.

Trained at Sand Hill, Fort Benning Georgia. First active duty was with the 193rd Infantry in Panama and later with the 101st Airborne. I started as an anti-armor specialist and worked as a scout, Alpha team leader, and finally as an Infantry Squad Leader (they say its the best job in the Army).