Associate Director - Consulting
CurrentLeading cross-functional teams servicing Communication Service Providers (CSP), with an emphasis on business process reengineering. Focused on emerging network business models, technologies and architectures. Work in coordination with client and internal resources to develop business cases, strategic roadmaps, project plans, manage project progression, facilitate stakeholder communication, and oversee client relationships. Deliver customer proposals and presentations. • Significantly improved the gathering, definition and documentation of specific client business requirements as a result of leading efforts to better develop business process flows and use cases to describe the client's future mode of operation. • Instituted governance models to help clients to drive the business transformation of the client's current operations and system architecture from its current state to the targeted future state. • Enabled smooth transition and systems integration of corporate acquisition and merger by spearheading efforts to perform a gap analysis that identified differences and delivered a standardized solution for new combined enterprise• Led teams responsible for User Acceptance Testing (UAT) management for new system deployment and new feature deployment on existing systems.