As the Employer Based Volunteer Program Manager (EBVM) I provide leadership for management of assessment, technical assistance and training of employer based volunteer (EBV) programming for employers across the state. My duties include relationship development with leaders in the Employer based volunteer industry, oversight of an assessment and reporting process as well as providing a connection between national service and EBV programming in Indiana. I work closely with the Corporation for National and Community Service (CNCS), Department of Workforce Development agency personnel, other state and federal government units, and the nonprofit sector in support of effective grant making resulting in measurable increases in the quality of volunteer programs throughout the state. In this position, I also work with other program officer(s) as part of a team that supports and collaborates on job responsibilities.

Work with the IDHS Planning staff and the RND planning Working Group on the maintenance of the Indiana Concept of Operations Plan and gathers information to assist the Indiana RND Program Point of Contact with data/information to distribute or present to the IDHS Executive Staff and the Counter Terrorism and Security Council (CTASC), the governing body for the RND Program, as needed. Developed and maintains a 3-year training plan for the RND program to include courses and exercises. Coordinates with the Domestic Nuclear Detection Office, the Center for Domestic Preparedness and the Counter-terrorism Operations Support on training courses and exercises as needed.Manages grant funds to include writing grant proposals, creating a budget, managing sub-grantees, identifying equipment purchases, creating Requests for Expenditures (RFEs), working with vendors, assisting with contracts, etc.Works with the IDHS legal staff to develop a RND Memorandum of Understanding (MOU) which references IC 10-19-11-3, providing local agencies authorities as an IDHS agent for inspection and investigation relating to radiation control during RND operations. Works with local agencies on completing the MOU process. Tracks those agencies completing the MOU process and assists with maintaining their effective dates.Develop and maintain a maintenance plan for all RND equipment to include any needed contracts with vendors and assists in maintaining an inventory of IDHS radiological equipment and supplies. Assists with the development and maintenance of a calibration schedule of equipment and aids in scheduling, transporting, and shipping equipment to vendors for calibration to keep all equipment calibrated as needed. May serve as a member of various task forces and committees related to the radiological program or homeland security programs.

As an Emergency Preparation Coordinator (Watch Desk) for the Indiana Department of Homeland Security, my main responsibilities are providing a common operating picture and maintain situational awareness on incidents that may have an impact on public safety. I receive requests for the arson division, department of environmental management, and radiation division. I also create weather assessments and storm summaries for severe weather events. I am on call 24/7 in the case of an emergency.• Monitor WebEOC, social media, and email to maintain situational awareness of domestic and foreign incidents• Utilize multiple communications systems including 800mHz and amateur radios, FEMA and satellite phones, and emergency communications systems• Provide customer service to citizens, state employees, and state partners when necessary through oral and written communication• Monitor weather conditions which could pose a hazard to the state• Assist in state response, when applicable

As the Customer Service Manager it's my job to:-Monitor the Glendale (Store 604) locations MAGIC score keep that number at or above the score to last year.-Resolve customer issues in a positive way, in store, but also through customer complaints -Coach store associate on good selling practices-Open and close the store-Create and manage schedules to keep the store optimally staffed-Interview candidates seeking employment to determine whether or not they're a good fit -Actively supervise all departments to maximize sales and customer service-Strategically partner with other department managers for special sales like One Day Sales, Presales, Friends and Family, etc.-Also responsible for making sure associates make metrics such as Credit. Signing customers up for either the Macy's Credit Card or Macy's American Express, Plenti rewards card, Thanks For Sharing, etc.

Participated in advancement team activities, including weekly team meetings andadvancement events (Fundraisers, Mailings, community outreach, etc.)Trained staff members to become liaisons between their campus and its corresponding surrounding community.Developed/enhanced and carried out neighborhood ambassador training sessions (one-on-one or small group meetings) with the three Neighborhood Ambassadors Identified service opportunities available for volunteers, and identify companies/organizations with service days or programsDeveloped strategies for organizing and carrying out a volunteer program Explored referral programs (resources for low-income families), additionalcommunity partners, how best to connect them – what it could look like, what it would cost Enhanced information tracking system of alumni contact information and statistics(moved from Excel to a database system, used website to gather information)Developed protocol for engaging alumni long-term (through high school visits, events) Provided content for communications related to alumni (wrote profiles, blog posts,further develop The Oaks Academy's alumni Facebook page)

Coordinated team disaster relief and response efforts, community disaster preparedness and education, as well as mitigation nationwide on an as needed basis determined by FEMA (Federal Emergency Management Agency) and AmeriCorps NCCC (National Civilian Community Corps) in a high performance workforce with supervisors Managed a team budget of over 35,000.Provided all necessary arrangements for travel, prepared itineraries, made transportation and hotel reservations, notified organizations and officials being visited, and prepared travel arrangements for a team of tenParticipated and helped coordinate FEMA Region II's (NY, NJ, Puerto Rico) Anthrax Awareness Simulation Managed staff schedules, responded to and coordinated correspondence; tracked and followed-up on project deadlines, arranged briefing materials, and organized meetings and conferencesCoordinated project logistics with NCCC unit leaders and FEMA staff, participated in staff and member meetings, and served as programmatic and administrative liaison between members, FEMA, and NCCC staff.Developed a new Social Media Toolkit in preparation for National Preparedness month in September of 2014, and composed Tweets and Facebook posts for a new Toolkit aimed at Severe Weather Preparedness, for FEMA’s Headquarters in Washington DCOversaw the creation of both internal Preparedness Tips for Region II staff, which are seasonally specific and queued through May 2015, and Tribal Profiles for those residing within New York

As a Corps Member I went into communities affected by disasters. Some of my immediate duties included conducting site visits, making damage assessments, writing projects to help fund the reimbursement of state governments for repairing infrastructure following a disaster incident.Authored FEMA Public Assistance worksheets and assisted in determination of qualified reimbursement projects post Hurricane Sandy. Mediated internal disputes among team members, tracked service hours, and composed weekly reports which provided quantifiable data for congressional reports. Served as social media representative by updating accounts with information regarding press releases and team updates, as well as conducting interviews for potential partnerships with community stakeholders.

As an employee of the DePauw Music Library, I was responsible for operating the front desk, assisting patrons with finding materials like books, musical scores, or CD's, answer phones and re-shelving returned items. I occasionally opened the Library on weekends and throughout the Summer of 2013.

I was primarily responsible for opening and closing the museum, helping patrons, setting up exhibits, and updating the Collections Policy. During my time with the Putnam County Museum, I updated the language in the Museum's Collections Policy to reflect that of a modern small museum, the processes behind accepting new pieces and how to transfer legal ownership from the patron to the museum.