Will Carpenter Email & Phone Number

San Francisco, California, Us

Delivering AI solutions for the Salesforce Field Service mobile app on iOS and Android.

San Francisco, California, Us

Responsible for delivering extensibility and customization to the Salesforce Field Service mobile app on Android and iOS.

Arlington, Va, Us

Led customer feedback-driven product development from strategy to delivery with a primary objective of sales volume growth. Demonstrated qualities of experienced leadership by successfully balancing and addressing the objectives of customers, the business, collaborators, and stakeholders simultaneously. Directly supervised and organized agile development involving engineers, testers, designers, and subject matter experts to promote team empowerment and accountability in executing strategic directives. Collaborated with marketing, sales, support, and service representatives to redefine the value proposition demonstrated to customers before and after each sale. Maximized the utilization of product and market analytics to champion data-driven decision making. Designed and implemented modern agile processes and procedures that leverage technology and automation to optimize workflows for efficiency in value delivery.

Arlington, Va, Us

Managed agile development team in the delivery of Software as a Service (SaaS) tax planning and analysis web applications. Prioritized development work based on anticipated return on investment, market demand, strategic initiatives, and risk mitigation. Met the evolving needs of tax and accounting departments within enterprise-level customers (predominantly Fortune 500 companies) and their executive leadership teams to enable informed financial decision-making based on international, federal, state, and local tax expenditures.

Boston, Ma, Us

Co-managed a full-time, remote, five-member development team throughout the delivery of new software within budgetary and scheduling constraints. Solicit, communicate, and organize application requirements for multiple projects in various stages of agile development. Revised the firm's most widely used internal application used to communicate an average of $2.5 billion in asset data monthly, contributing critical stability and usability improvements in addition to extending the product's useful life. Facilitated the delivery of calculation system responsible for determining ~$300 million previously unreported savings provided to clients, demonstrating new value that was previously unquantified. Collaborated directly with investment research teams to strategize upcoming features and enhancements to target value-add opportunities within the company's global investing functions. Complied with investment institution standards of performance and accuracy while delivering financial data analytics products that provide immeasurable efficiencies to functions throughout the firm.

Boston, Ma, Us

Worked in the firm's Infrastructure and Operations group, improving and analyzing key business functions. Communicated business requirements to Software Developers for an application project that reports key client savings to stakeholders. Developed a cost and benefits analysis for moving storage and compute workloads to Amazon Web Services, involving over $3 million annual spending. Reviewed and improved disaster recovery documentation to ensure data security and SOC 1 audit compliance. Aided with unified communication implementation for the firm's 1300+ employees; participated in contract negotiation, deployment strategy and end-user training. Gained analytical experience in a diverse IT role, encompassing business and technical knowledge and skills.

Washington, Dc, Us

Worked with the Board's primary budget and forecasting office, Financial Planning and Analysis, helping to create and administer the $700+ million annual budget. Analyzed financial data and created new forecasting methodologies used to predict future spending on large personnel, goods and services accounts totaling over $10 million annually. Developed a data system designed to function as the primary source for the team's reporting needs, optimized for supporting data from past, present and future source systems. Completed analyses and created comprehensive reports to be used and understood by other internal stakeholders in order to assist in making budget and hiring decisions. Demonstrated ability to evaluate, interpret, and explain complex financial data; drew well-founded conclusions contributing to real budget savings.

Charlottesville, Va, Us

Worked as a part of Darden Media’s professional production team producing promotional and educational videos for institutional use, the Darden YouTube channel, private clients, and for material sold by University of Virginia. Completed projects for clients including the Embassy of the Federal Republic of Germany and the Institute for Business in Society; worked with speakers including University of Virginia President Teresa Sullivan, The Container Store CEO Kip Tindell, and The Motley Fool CEO Tom Gardner. Consistently met deadlines, completing individual tasks that contributed to multiple larger group projects. Mastered use of professional software and equipment, most commonly Avid Media Composer and Adobe Creative Suite.

Bachelor Of Business Administration (B.B.A.), Major In Finance & Minor In Computer Information Systems

Advanced Diploma