William Rogers Email & Phone Number

United States

San Diego, California

• Negotiation/Cost Saving: Negotiated new cellphone contracts every 2 years; leveraged various incentives and credits, acquiring $30,000 worth of new equipment at zero net cost.
• Network Installation/Project Management: Managed installation of new network equipment and phone system at pandemic onset during initial lockdowns; completed project on time; maintained full business operating.
• Partnership Builder: Collaborated with COOs of 2 partner companies on project, resolving technology problems with main CRM software and cloud host; engaged both in synergistic partnership; strategized, delivering.
• Network Expansion/Project Management: Contracted network cabling company for annex expansion; managed multiple moving pieces, completing project on time and under budget.
• Vendor Collaboration/Problem-solving: Collaborated closely with Cox communications for over extended period, resolving consistent, dysfunctional service issues; determined rolling noise cause, identified responsible.

San Diego, California

• Forecasting/Business Analytics: Accurately forecasted sales and payroll costs for overall business and workers’ compensation insurance renewals; reduced upfront deposits and premiums; extinguished need to pay.
• Strategy Development/Leadership: Served on company Steering Committee; contributed recommendations and essential people information; determined priorities and goals for organization.
• Data Analytics/Business Decision: Prepared monthly technician sales and labor analysis reports for CEO and General Manager; influenced decisions based on analysis; delivered by deadline.
• Compensation Survey: Participated in Department of Navy annual wage survey for skilled trades; acquired targeted current market wages for tradespeople; guided pay rates and competitive job offers.
• Compensation/Benefits: Designed individual compensation and benefits statements for negotiation meetings with employees and executives.
• Talent Acquisition: Partnered with local community colleges and apprentice programs, sourcing candidates entering trades careers; produced wellspring of potential, qualified candidates.

San Diego, California

• Training and Development: Helped train newly hired Dispatchers; performed well in role, and later promoted to Service Managers.
• Communication/Organization: Improved communications with Technicians, providing additional lead time to set up next job before finishing current job; increased productivity, collaboration, and teamwork.
• Cost Saving/Leadership: During 2009 economic downturn, took on additional role of Dispatch Service Manager, leading team of 8 technicians; reduced overhead expenses by 120k+ annually.

Bachelor Of Science, Business

Associate Of Science, Administation