Win Cutrer
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Win Cutrer Email & Phone Number

Technical Support at Assembled
Location: New York, New York, United States 6 work roles 1 school
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Current company
Assembled
Role
Technical Support
Location
New York, New York, United States
Company size
150 employees

Who is Win Cutrer? Overview

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Quick answer

Win Cutrer is listed as Technical Support at Assembled, a company with 150 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Win Cutrer.

Win Cutrer previously worked as Technical Solutions Manager at Headspace and Associate Technical Solutions Manager at Headspace. Win Cutrer holds Certificate Of Completion, Product Design from Designlab.

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Assembled

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Profile bio

About Win Cutrer

With a decade-long journey in the world of support, I am a seasoned professional driven by a profound passion for the tech industry and its transformative power. Currently, I'm a Technical Solutions Manager at Headspace where I collaborate with Care Providers, Product, and Engineering to develop solutions that improve the Care Provider experience.For the past three years, I have been deeply immersed in learning programming and computer science. This dedication has resulted in promotions that have allowed me to transition into technical support roles, bringing me closer to my goal of becoming a full stack developer.Throughout my career, I've developed a strong skill set, navigating the constantly changing tech landscape. My success in support comes from building genuine relationships and understanding the technical challenges they face, always with empathy and clear communication.I believe in continuous learning and striving for excellence. My commitment to understanding user needs and the power of empathy is the cornerstone of my approach, driving positive outcomes and lasting success.

Listed skills include Leadership, Microsoft Office, Teamwork, Figma, and 8 others.

Current workplace

Win Cutrer's current company

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Assembled
Assembled
Technical Support
New York, NY, US
Website
assembled.com
Employees
150
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Company profile
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6 roles

Win Cutrer work experience

A career timeline built from the work history available for this profile.

Technical Support

Assembled

New York, NY, US

Technical Solutions Manager

Current
Headspace

Remote

Serve as the primary point of contact for escalated technical issues, resolving them promptly to uphold high clinician satisfactionEfficiently triage bug reports, ensuring swift resolution to maintain optimal system performance and minimize interruptions to operationsContribute to full-cycle projects for system deployments, integrations, and.

Sep 2023 - Present

Associate Technical Solutions Manager

Headspace
Jun 2022 - Oct 2023

Support Qa Specialist

Headspace Health

San Francisco, California, United States

Researched, developed, and implemented a QA process that increased conversation quality from 92% to 99%Provided internal trainings, ensuring team proficiency in processes and workflows, leading to a decrease in training timeCollected and analyzed data in Looker to evaluate the quality of Support conversations and workflowsConducted 1:1's with Support.

Aug 2021 - Jun 2022

Support Specialist

Headspace

San Francisco, California

Delivered top-notch support to Ginger's users, providing timely assistance and tailored solutions through diverse communication channelsIdentified and escalated technical issues affecting members to appropriate departments, ensuring prompt resolution and continuous monitoring until completionCollaborated cross-functionally to research and troubleshoot.

Oct 2019 - Aug 2021

Member Support Representative

Lendingclub

San Francisco Bay Area

Provided exceptional member support by promptly addressing inquiries and concerns through a range of communication channels, ensuring satisfaction and loyaltyDemonstrated expertise in LendingClub products and services, providing accurate and helpful assistance that exceeded member expectationsSwiftly troubleshooted technical issues by utilizing system logs.

Sep 2018 - Sep 2019
Team & coworkers

Colleagues at Assembled

Other employees you can reach at assembled.com. View company contacts for 150 employees →

SA Sarah Abernethy Sarah Abernethy Colleague at Assembled New York, New York, United States, United States View → EE Elayabharath Elango Elayabharath Elango Colleague at Assembled Singapore, Singapore, Singapore View → JG Jack Gleeson Jack Gleeson Colleague at Assembled United States, United States View → S✨ Sam ✨ Dehart Sam ✨ Dehart Colleague at Assembled San Francisco, California, United States, United States View → WA Wasim Ali Wasim Ali Colleague at Assembled Newport Beach, California, United States, United States View → MH Matt Halpern Matt Halpern Colleague at Assembled New York, New York, United States, United States View → MC Maura Copley Maura Copley Colleague at Assembled San Francisco Bay Area, United States View → TA Timothy Altman Timothy Altman Colleague at Assembled San Francisco, California, United States, United States View → JL Joey Lewis Joey Lewis Colleague at Assembled San Rafael, California, United States, United States View → MA Marketing Acct Marketing Acct Colleague at Assembled Mckinney, Texas, United States, United States View →
1 education record

Win Cutrer education

FAQ

Frequently asked questions about Win Cutrer

Quick answers generated from the profile data available on this page.

What company does Win Cutrer work for?

Win Cutrer works for Assembled.

What is Win Cutrer's role at Assembled?

Win Cutrer is listed as Technical Support at Assembled.

Where is Win Cutrer based?

Win Cutrer is based in New York, New York, United States while working with Assembled.

What companies has Win Cutrer worked for?

Win Cutrer has worked for Assembled, Headspace, Headspace Health, and Lendingclub.

Who are Win Cutrer's colleagues at Assembled?

Win Cutrer's colleagues at Assembled include Sarah Abernethy, Elayabharath Elango, Jack Gleeson, Sam ✨ Dehart, and Wasim Ali.

How can I contact Win Cutrer?

You can use AeroLeads to view verified contact signals for Win Cutrer at Assembled, including work email, phone, and LinkedIn data when available.

What schools did Win Cutrer attend?

Win Cutrer holds Certificate Of Completion, Product Design from Designlab.

What skills is Win Cutrer known for?

Win Cutrer is listed with skills including Leadership, Microsoft Office, Teamwork, Figma, Communication, Problem Solving, Office Administration, and Multitasking.

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