AeroLeads people directory · profile
Win Cutrer Email & Phone Number
Technical Support
at
Assembled
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support
Location
New York, United States
Company size
Who is Win Cutrer? Overview
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Quick answer
Win Cutrer is listed as Technical Support at Assembled, a with 150 employees, based in New York, United States. AeroLeads shows a matched LinkedIn profile for Win Cutrer.
Win Cutrer previously worked as Technical Solutions Manager at Headspace and Associate Technical Solutions Manager at Headspace. Win Cutrer holds Certificate Of Completion, Product Design from Designlab.
Company email context
Email format at Assembled
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Assembled
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Profile bio
About Win Cutrer
With a decade-long journey in the world of support, I am a seasoned professional driven by a profound passion for the tech industry and its transformative power. Currently, I'm a Technical Solutions Manager at Headspace where I collaborate with Care Providers, Product, and Engineering to develop solutions that improve the Care Provider experience.For the past three years, I have been deeply immersed in learning programming and computer science. This dedication has resulted in promotions that have allowed me to transition into technical support roles, bringing me closer to my goal of becoming a full stack developer.Throughout my career, I've developed a strong skill set, navigating the constantly changing tech landscape. My success in support comes from building genuine relationships and understanding the technical challenges they face, always with empathy and clear communication.I believe in continuous learning and striving for excellence. My commitment to understanding user needs and the power of empathy is the cornerstone of my approach, driving positive outcomes and lasting success.
Listed skills include Leadership, Microsoft Office, Teamwork, Figma, and 8 others.
Current workplace
Win Cutrer's current company
Company context helps verify the profile and gives searchers a useful next step.
Assembled
6 roles
Win Cutrer work experience
A career timeline built from the work history available for this profile.
Technical Solutions Manager
Serve as the primary point of contact for escalated technical issues, resolving them promptly to uphold high clinician satisfactionEfficiently triage bug reports, ensuring swift resolution to maintain optimal system performance and minimize interruptions to operationsContribute to full-cycle projects for system deployments, integrations, and configurations, ensuring seamless implementation and client successDevelop and maintain comprehensive documentation for troubleshooting proceduresMethodically collect, quantify, and prioritize invaluable product feedback, driving pivotal decisions for future development and providing crucial insights into current product health for Product and Engineering teams
Associate Technical Solutions Manager
Jun 2022 - Oct 2023
Support Qa Specialist
Researched, developed, and implemented a QA process that increased conversation quality from 92% to 99%Provided internal trainings, ensuring team proficiency in processes and workflows, leading to a decrease in training timeCollected and analyzed data in Looker to evaluate the quality of Support conversations and workflowsConducted 1:1's with Support agents to discuss their progress and provide personalized training plansEngaged in brainstorming sessions, E2E testing, and bug bashes with the product and engineering teams, offering Support's perspective on the matter at hand
Aug 2021 - Jun 2022
Support Specialist
Delivered top-notch support to Ginger's users, providing timely assistance and tailored solutions through diverse communication channelsIdentified and escalated technical issues affecting members to appropriate departments, ensuring prompt resolution and continuous monitoring until completionCollaborated cross-functionally to research and troubleshoot problems across various channels, enhancing the member and company experience through insightful solutions and improvements
Oct 2019 - Aug 2021
Member Support Representative
Provided exceptional member support by promptly addressing inquiries and concerns through a range of communication channels, ensuring satisfaction and loyaltyDemonstrated expertise in LendingClub products and services, providing accurate and helpful assistance that exceeded member expectationsSwiftly troubleshooted technical issues by utilizing system logs and documentation, ensuring seamless member experiencesDrove collaboration with cross-functional teams to streamline processes, resulting in an enhanced overall member experience and increased efficiency
Sep 2018 - Sep 2019
Team & coworkers
Colleagues at Assembled
Other employees you can reach at assembled.com. View company contacts for 150 employees →
WA
Wasim Ali
Colleague at AssembledNewport Beach, California, United States
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JL
Joey Lewis
Colleague at AssembledSan Rafael, California, United States
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JS
Jay Streetsense
Colleague at AssembledPortland, Oregon, United States
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SW
Stephanie Wu
Colleague at AssembledOakland, California, United States
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MA
Marketing Acct
Colleague at AssembledMckinney, Texas, United States
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DP
David Patou
Colleague at AssembledSan Francisco, California, United States
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SW
Steph Wu
Colleague at AssembledSan Francisco, California, United States
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TA
Timothy Altman
Colleague at AssembledSan Francisco, California, United States
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JS
Javonte Surrell
Colleague at AssembledSan Francisco, California, United States
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SA
Sarah Abernethy
Colleague at AssembledNew York, United States
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Wasim Ali
Colleague at AssembledNewport Beach, California, United States
View →
JL
Joey Lewis
Colleague at AssembledSan Rafael, California, United States
View →
JS
Jay Streetsense
Colleague at AssembledPortland, Oregon, United States
View →
SW
Stephanie Wu
Colleague at AssembledOakland, California, United States
View →
MA
Marketing Acct
Colleague at AssembledMckinney, Texas, United States
View →
DP
David Patou
Colleague at AssembledSan Francisco, California, United States
View →
SW
Steph Wu
Colleague at AssembledSan Francisco, California, United States
View →
TA
Timothy Altman
Colleague at AssembledSan Francisco, California, United States
View →
JS
Javonte Surrell
Colleague at AssembledSan Francisco, California, United States
View →
SA
Sarah Abernethy
Colleague at AssembledNew York, United States
View →
1 education record
Win Cutrer education
FAQ
Frequently asked questions about Win Cutrer
Quick answers generated from the profile data available on this page.
What company does Win Cutrer work for?
Win Cutrer works for Assembled.
What is Win Cutrer's role at Assembled?
Win Cutrer is listed as Technical Support at Assembled.
Where is Win Cutrer based?
Win Cutrer is based in New York, United States while working with Assembled.
What companies has Win Cutrer worked for?
Win Cutrer has worked for Assembled, Headspace, Headspace Health, and Lendingclub.
Who are Win Cutrer's colleagues at Assembled?
Win Cutrer's colleagues at Assembled include Wasim Ali, Joey Lewis, Jay Streetsense, Stephanie Wu, and Marketing Acct.
How can I contact Win Cutrer?
You can use AeroLeads to view verified contact signals for Win Cutrer at Assembled, including work email, phone, and LinkedIn data when available.
What schools did Win Cutrer attend?
Win Cutrer holds Certificate Of Completion, Product Design from Designlab.
What skills is Win Cutrer known for?
Win Cutrer is listed with skills including Leadership, Microsoft Office, Teamwork, Figma, Communication, Problem Solving, Office Administration, and Multitasking.
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