J.J. Townsend Email & Phone Number

James TownsendSeeking Manager Training PositionPROFESSIONAL SUMMARYExperienced Manager with over 10 years of retail managementexperience, with excellent customer service skills. I possess excellentmanagement and employee training skills, and a high level ofprofessional interpersonal communication. Ability to manage andenforce the companies policies and procedures, while building asuccessful sales team. A problem solver, with the ability to multi taskwhen required. A strong knowledge of inventory management, and deepunderstanding of financial reports including, but not limited to profitand loss.Winfield, Alabama, United States2054128222careerwinfield@gmail.comWork Experience2010 - 2024Riverdale, UTGeneral ManagerThe Animal Park- Prepared annual budget forecasts to meet organizational objectives.- Setup and managed financing program for our puppy purchases.- Monitored financial performance and implemented measures to enforcecompliance with budgetary standards.- Hired and managed employees to maximize productivity while training staff onbest practices and protocols.- Developed innovative sales and marketing strategies to facilitate businessexpansion.2023 - 2024Winfield, ALSales ManagerSymmetry Financial Group- Processed applications for new and existing policies.- Maintained accurate records of client information- Educated clients on insurance policies and coverage- Prepared and presented insurance quotes to clients.2024 - 2024West Point, MSLong Haul DriverRoyal Trucking Company- Operated a sleep truck over various routes, ensuring timely delivery- Collaborated with dispatchers to manage deliveriesJuly 2006 - January 2010Bountiful, UTOperations Support Sales ManagerComnet- Led hiring, onboarding and training of new hires to fulfill businessrequirements.- Negotiated contracts with vendors and suppliers to obtain best pricing andterms.- Implemented process improvement to shape organizational culture, optimizeprocedures for higher efficiency and help company evolve and grow.- Developed and implemented strategies to maximize customer satisfaction.Education1998 - 1998 California State University, SacramentoHuman Resources Professional Certificate1994 - 1996 California State University-SacramentoBA, HistorySoft SkillsMulti-TaskingStrong LeadershipOutside The Box ThinkerEffective CommunicationAnalyticalHighly OrganizedHard SkillsEmployee ManagementMerchandisingInventory ControlProfit and Loss ReportingExcellent Customer ServiceBusiness Acumen

• 

  California State University-Sacramento

  History