I'm a customer-oriented analyst with extensive experience in providing technical expertise to managing and improving the availability and reliability of mission critical software applications for systems like Energy Management/SCADA (EMS), ICCP (OAG) Systems and OSISoft PI Data Historian. As a support analyst, I provide 24x7 on-call technical support for resolution of system failures and other critical IT related issues. I'm experienced in managing the PI Data Historian system, updating SCADA model, integrating OAG systems between MISO and our external partners, upgrading EMS software, and performing IT business continuity activities on various IT systems.Technical Competencies: Windows and UNIX/Linux OS, Apache, JBOSS, WebLogic, Docker Container, e-terraPlatform, OSIsoft PI, Scripting Languages, SQL, Web Services, .NET, C++, Perl and Python Programming, HTML and CSS, JavaScript, IT Service Management
Listed skills include Testing, Analysis, Data Analysis, Risk Management, and 30 others.