Vcio
Texas Systems Group, Inc.
Austin, Texas, United States
Build and maintain relationships with senior business and financial executives who influence purchasing decisions within the organization related to IT Managed Service products and support.Act as customer advocate to ensure that all departments understand customers’ requirements and respond with the right scope and quality of service. Work with product development teams to ensure that the product portfolio reflects changing customer needs. Coordinate the work of technical support teams to provide clients with customized services they need throughout their ownership of the products, including solution design, installation, training, user support and maintenance.Build trust and strengthen relationships by keeping customers informed on how emerging technologies can help their business. Prepare briefings on the business, technical and financial benefits of technology and collaborate with customers to develop customized solutions.