Will Ferguson Email & Phone Number

Portland, Oregon Area

• Create and edit marketing materials (flyers, sales letters, and brochures).
• Create user guides, release notes, and other software release or update materials.
• Build and maintain CSS for web app design
• Implemented and adhere to Microsoft Writing Style Guide (formerly Microsoft Manual of Style).
• Author and edit corporate and customer support communications.
• Author, edit, develop online Help system (using Madcap Flare).

Portland, Oregon Area

• Create and author marketing materials (flyers, sales letters, and brochures).
• Author, edit, an online Help system (using Madcap Flare).
• Create and edit website and social media copy and formatting.
• Participate in an Agile environment; write user stories and maintain Rally entries.
• Documentation that supports a cloud computing platform and AWS WorkSpaces.
• Use Microsoft Office and Adobe Creative suites for software-related deliverables.

Portland, Oregon Area

Timelines, relationship charts to aid attorney (or attorney client) with plaintiff, defense, discovery, and/or background arguments/presentations.

Portland, Oregon Area

Various contracting projects for different deliverable types; research and write company and market overviews for stock initiation and company reports.

• Authored and edited user guides for Web applications.
• Created and edited online Help.
• Worked cohesively with other writers and within a software development team.

• Authored and edited aircraft maintenance manuals, operations manuals, and other technical publications.
• Read and interpreted electrical drawings and mechanical schematics.
• Worked cohesively within a high-output group of writers and illustrators to meet project deadlines.

• Created user manuals for flight communication and navigation software and hardware.
• Created user manuals for software used by airlines and airports.
• Created and maintained templates for user manuals and development documentation.
• Contributed to FAA certification documentation.
• Edited marketing material; designed and contributed to corporate Web site.
• Created marketing CDs, training CDs and product overviews (PPT-Flash hybrid).

• Created process narratives and maps, procedures, and other documentation.
• Edited multiple forms of documentation.
• Assisted in establishing document standards and writing conventions.
• Worked independently and effectively with people who represented a wide cross-section of employees.
• Assisted SSNW consultants to prepare The Standard and WebTrends for Sarbanes-Oxley audits.

• Updated, edited, and formatted online help, user guides, training materials, and procedures from a single source.
• Simultaneously managed two projects and worked effectively with two development teams.

• Maintained help files and created release notes for up to 12 different applications at a time.
• Maintained and created end-user training workbooks, supplements, and notifications for several applications.
• Simultaneously managed multiple deliverable types for multiple releases.
• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product… Show more
• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product development process.
• Developed and maintained help for an application’s initial release.

• Maintained help files and created release notes for up to 12 different applications at a time.
• Maintained and created end-user training workbooks, supplements, and notifications for several applications.
• Simultaneously managed multiple deliverable types for multiple releases.
• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product… Show more
• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product development process.
• Developed and maintained help for an application’s initial release.

Bs, Political Science

Education record