Will Ferguson Email & Phone Number

Portland, Oregon Area

• Create and edit marketing materials (flyers, sales letters, and brochures). • Create user guides, release notes, and other software release or update materials.• Build and maintain CSS for web app design• Implemented and adhere to Microsoft Writing Style Guide (formerly Microsoft Manual of Style).• Author and edit corporate and customer support communications.• Author, edit, develop online Help system (using Madcap Flare).• Create, test, and edit website content… Show more • Create and edit marketing materials (flyers, sales letters, and brochures). • Create user guides, release notes, and other software release or update materials.• Build and maintain CSS for web app design• Implemented and adhere to Microsoft Writing Style Guide (formerly Microsoft Manual of Style).• Author and edit corporate and customer support communications.• Author, edit, develop online Help system (using Madcap Flare).• Create, test, and edit website content. • Participate in an Agile environment; write user stories and maintain Rally entries.• Documentation that supports a cloud computing platform and AWS WorkSpaces.• Use Microsoft Office and Adobe Creative suites for software-related deliverables. • Manage and schedule documentation deliverables for enterprise software products and sales initiatives.• Launched social media marketing campaigns (Facebook and LinkedIn). Show less

Portland, Oregon Area

• Create and author marketing materials (flyers, sales letters, and brochures).• Author, edit, an online Help system (using Madcap Flare).• Create and edit website and social media copy and formatting.• Participate in an Agile environment; write user stories and maintain Rally entries.• Documentation that supports a cloud computing platform and AWS WorkSpaces.• Use Microsoft Office and Adobe Creative suites for software-related deliverables.• Author and edit corporate… Show more • Create and author marketing materials (flyers, sales letters, and brochures).• Author, edit, an online Help system (using Madcap Flare).• Create and edit website and social media copy and formatting.• Participate in an Agile environment; write user stories and maintain Rally entries.• Documentation that supports a cloud computing platform and AWS WorkSpaces.• Use Microsoft Office and Adobe Creative suites for software-related deliverables.• Author and edit corporate customer communications.• Create user guides, release notes, and other software release or update materials. Show less

Portland, Oregon Area

Timelines, relationship charts to aid attorney (or attorney client) with plaintiff, defense, discovery, and/or background arguments/presentations.

Portland, Oregon Area

Various contracting projects for different deliverable types; research and write company and market overviews for stock initiation and company reports.

• Authored and edited user guides for Web applications.• Created and edited online Help.• Worked cohesively with other writers and within a software development team.

• Authored and edited aircraft maintenance manuals, operations manuals, and other technical publications.• Read and interpreted electrical drawings and mechanical schematics.• Worked cohesively within a high-output group of writers and illustrators to meet project deadlines.

• Created user manuals for flight communication and navigation software and hardware.• Created user manuals for software used by airlines and airports.• Created and maintained templates for user manuals and development documentation.• Contributed to FAA certification documentation.• Edited marketing material; designed and contributed to corporate Web site.• Created marketing CDs, training CDs and product overviews (PPT-Flash hybrid).• Edited and created UI text for… Show more • Created user manuals for flight communication and navigation software and hardware.• Created user manuals for software used by airlines and airports.• Created and maintained templates for user manuals and development documentation.• Contributed to FAA certification documentation.• Edited marketing material; designed and contributed to corporate Web site.• Created marketing CDs, training CDs and product overviews (PPT-Flash hybrid).• Edited and created UI text for various software programs, including online and context-sensitive help.• Designed company logo. Show less

• Created process narratives and maps, procedures, and other documentation.• Edited multiple forms of documentation.• Assisted in establishing document standards and writing conventions.• Worked independently and effectively with people who represented a wide cross-section of employees.• Assisted SSNW consultants to prepare The Standard and WebTrends for Sarbanes-Oxley audits.

• Updated, edited, and formatted online help, user guides, training materials, and procedures from a single source.• Simultaneously managed two projects and worked effectively with two development teams.

• Maintained help files and created release notes for up to 12 different applications at a time.• Maintained and created end-user training workbooks, supplements, and notifications for several applications.• Simultaneously managed multiple deliverable types for multiple releases.• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product… Show more • Maintained help files and created release notes for up to 12 different applications at a time.• Maintained and created end-user training workbooks, supplements, and notifications for several applications.• Simultaneously managed multiple deliverable types for multiple releases.• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product development process model.• Developed and maintained help for an application’s initial release. • Created, documented, and presented development procedures for projects and their deliverables.• Worked extensively with templates and style guides.• Created, implemented, and personally maintained a direct communication link with clients, consultants, trainers, and dealers on behalf of the Technical Communications department. Show less

• Maintained help files and created release notes for up to 12 different applications at a time.• Maintained and created end-user training workbooks, supplements, and notifications for several applications.• Simultaneously managed multiple deliverable types for multiple releases.• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product… Show more • Maintained help files and created release notes for up to 12 different applications at a time.• Maintained and created end-user training workbooks, supplements, and notifications for several applications.• Simultaneously managed multiple deliverable types for multiple releases.• Worked efficiently with product development team members—engineers, quality assurance, project managers, business system analysts, technical editors, and technical support leads—within a product development process model.• Developed and maintained help for an application’s initial release. • Created, documented, and presented development procedures for projects and their deliverables.• Worked extensively with templates and style guides.• Created, implemented, and personally maintained a direct communication link with clients, consultants, trainers, and dealers on behalf of the Technical Communications department. Show less

Bs, Political Science

Education record