▪ Osttra is a company providing comprehensive post-trade processing services for the financial markets.▪ Provided first-line support for clients using MarkitWire, including troubleshooting issues and guiding users.▪ Managed case resolution using Salesforce as the ticketing tool, ensuring accurate and timely documentation.▪ Assisted clients both in English and Japanese.

▪ Slowly Communications is known for its app which promotes meaningful conversations across the globe.▪ Reviewed and edited translations for clarity and cultural relevance.

▪ Saiei Holdings is an English education company that focuses on enhancing language skills for diverse learners.▪ Instructed students from a variety of ages ranging from children to adults.▪ Implemented curriculum developed by Saiei International in classes to enhance English speaking skills.

▪ H&R Group provides relocation services to a global clientele.▪ Acted as a primary point of contact for foreign company assignees regarding relocation matters in Japan.▪ Coordinated relocation matters for clients including housing and complying with local registration procedures.▪ Handled temporary housing inquiries, reservations, lease extensions, and lease terminations.

▪ Kyoto City Board of Education is a public entity that promotes learning and development in Kyoto, Japan.▪ Assisted in the development of Kyoto’s first school-attached English village as an English Program Researcher.▪ Organized camp activities to prepare students for studying abroad.▪ Led workshops for English language instructors on effective teaching methods used in senior high school.

▪ Assisted in the development and implementation of innovative language learning programs in English. ▪ Frequently served as the only non-Japanese staff member to develop and instruct English lessons.▪ Collaborated with local teachers to create culturally relevant lesson plans.