William E. Email & Phone Number

United States

Tokyo, Japan

• Osttra is a company providing comprehensive post-trade processing services for the financial markets.
• Provided first-line support for clients using MarkitWire, including troubleshooting issues and guiding users.
• Managed case resolution using Salesforce as the ticketing tool, ensuring accurate and timely documentation.
• Assisted clients both in English and Japanese.

• Slowly Communications is known for its app which promotes meaningful conversations across the globe.
• Reviewed and edited translations for clarity and cultural relevance.

• Saiei Holdings is an English education company that focuses on enhancing language skills for diverse learners.
• Instructed students from a variety of ages ranging from children to adults.
• Implemented curriculum developed by Saiei International in classes to enhance English speaking skills.

Within 23 Wards, Tokyo, Japan

• H&R Group provides relocation services to a global clientele.
• Acted as a primary point of contact for foreign company assignees regarding relocation matters in Japan.
• Coordinated relocation matters for clients including housing and complying with local registration procedures.
• Handled temporary housing inquiries, reservations, lease extensions, and lease terminations.

Kyoto, Kyoto, Japan

• Kyoto City Board of Education is a public entity that promotes learning and development in Kyoto, Japan.
• Assisted in the development of Kyoto’s first school-attached English village as an English Program Researcher.
• Organized camp activities to prepare students for studying abroad.
• Led workshops for English language instructors on effective teaching methods used in senior high school.

Kyoto, Kyoto, Japan

• Assisted in the development and implementation of innovative language learning programs in English.
• Frequently served as the only non-Japanese staff member to develop and instruct English lessons.
• Collaborated with local teachers to create culturally relevant lesson plans.