Wolf . Email & Phone Number

Kansas City Metropolitan Area

Kansas City Metropolitan Area

Served as primary escalation for Linux issues regarding common CMS work such as WordPress, Magento, Drupal, and Joomla, additionally working with full custom websites which were managed for clients. Specialized in performance tuning and right-sizing of environments which reduced cost to a level of actual need based on logged traffic levels, efforts which proved especially helpful after rapid-scale-outs following a traffic spike. Assisted with PHP and MySQL debugging as one of a two-man team, with responsibility for troubleshooting the more complex websites and database issues. Utilized depth of topical understanding to build self-paced online training lessons as well as video versions of the lessons.✔ Created training resources on more advanced topics to help other Linux techs better comprehend materials, including NGINX, PHP-FPM vs. MOD_PHP, MySQL tuning, basic statistical analysis for resource usage, and more. ✔ Established scripting which was used by account managers and technical sales to gather resource usage, automate statistical analysis steps, and ensure human-readable and easily copied/pasted output.✔ Assisted aggravated customers with a multitude of concerns and ensured that other employees across all shifts were well-trained in de-escalation techniques.

Greater St. Louis Area

Hired on initial team to engineer, design, and build out the entire public cloud systems, focused entirely on back-end cloud server deployment, scaling, and more. Drafted documentation for tech-support team to handle support tickets.✔ Rewrote Windows server deployments to complete in less than two minutes versus the prior 30-minute rate which allowed for auto-scaling of IIS-based environments to become a viable offering.✔ Joined an elite team in building and racking the entire initial datacenter with dozens of full 42U racks of equipment and fully tested all associated hardware before deployment to any environments.✔ Authored the majority of tech support’s ‘recovery’ documentation which focused on minimizing worst-case scenarios and created an extremely safe and predictable recovery environment.

Kansas City Metropolitan Area

Provided broad spectrum Linux administration with heightened focus on high-security deployments, PCI-DSS compliance, and auditable tracking of all actions taken. Relied on writing documented scripts to perform work on client servers, with little to no direct logins allowed.✔ Wrote the onsite security policies manual including comprehensive facilities walkthrough, maps, and a complete list of ingress/egress points to check.

Claremore, Ok

Lived on-site at property of Larry Dixon/Mercedes Lackey, assisting with network maintenance (multiple 5TB+ NAS systems, 802.11, gigabit infrastructure cabling, etc), grounds maintenance, building maintenance, shipping and recieving of goods.

Burbank, California