Patrick Wong Email & Phone Number

Los Angeles, CA, US

Santa Monica, California, United States

• I currently serve as the Client Lead for our Production and Insights/Strategic Advisory disciplines on Riot Discovery Studio (RDS) - which includes 2XKO and other unannounced R&D game projects. I also occasionally.
• Principal Researchers (Consumer Insights + R&D)
• Senior Researchers (Games User Research + R&D)
• Senior Game Product Managers (Game Social Systems)
• Sr. Managers, Insights (Games User Research + R&D)Interested in other roles? Check out our jobs page:https://www.riotgames.com/en/work-with-us/jobs

Santa Monica, California

I'm a full-cycle recruiter helping to build the creative/art teams that are working on Project L, Legends of Runeterra, and various R&D early-stage prototype games! I've also had the wonderful opportunity to hire folks across several other disciplines including engineering, design, production, and strategic advisory.

Santa Monica, California

• Managed and supported full-cycle recruiting needs for the VALORANT (FPS) game team
• Sourced passive candidates and managed high-volume applicant pipelines across roles in tech, art, and design
• Partnered with various stakeholders, hiring managers, and business leaders to understand hiring objectives/goals and develop team recruiting strategies
• Handled internal transfers and complex offer negotiations with HR business partners and compensation teams for various candidacies
• Fostered long-term relationships with candidates to preserve exceptional candidate experience
• Maintained data integrity and candidate stage/process details via Greenhouse ATS

Santa Monica, California

• Coordinated interview logistics, including travel, virtual/on-site interviews, and other general scheduling tasks
• Managed and reviewed largescale candidate pipelines for stage management and data integrity via Greenhouse ATS
• Partnered with hiring managers/teams to build fair and effective interview processes
• Collaborated with finance teams to fulfill and streamline candidate reimbursement and expense procedures
• Provided exceptional candidate experience while serving as the main point of contact for all candidate questions and inquiries

Los Angeles, CA

• Oversaw onboarding, recruitment, and training for new applicants in the Los Angeles market
• Conducted personal workshops and created lesson plans to educate drivers on mobile app usage, company resources, and overall best practices
• Performed data entry, applicant updates, and other operational tasks via company internal interface
• Analyzed weekly applicant data to optimize company on-boarding and recommended strategic improvements to processes and structure
• Provided technical and general support for applicant inquiries via in-person and email assistance

San Francisco, CA

• Produced product sites and other elements for company’s top revenue generating communities using internal interface and HTML
• Performed profit margin calculations and competitive pricing research to ensure success of individual product launch
• Coordinated with buying, creative, community support, and logistic departments to facilitate data entry, digital asset management, purchase order creation, product fulfillment, and other operational tasks
• Oversaw quality control on final creative deliverables and metadata
• Created in-depth wiki documentation on interface use and best practices for all new-hires in the position

San Francisco, CA

• Directly managed all digital store operations and oversaw all data entry, digital content coordination, partner correspondence, and campaign asset delivery
• Created and enforced store operations team processes and workflows via the Salesforce.com product pipeline interface
• Represented the store operations team as the main point of contact for customer support, business development and engineering departments
• Led key, seasonal store promotions including overseeing sale logistics, data entry, and product page creation using HTML, JSON and CSS

San Francisco, CA

• Handled and oversaw company's digital fulfillment process to thousands of Kickstarter campaign customers
• Coordinated with business development and customer support departments to ensure success of product launches and other operational tasks
• Corresponded with developers and companies to optimize digital asset retrieval, project progress and partner relations
• Resolved individual customer tickets through the Salesforce Desk.com CRM software to address concerns, identify site issues, and answer other general inquiries
• Produced widgets, product sites and other elements using data entry, HTML, and CSS with internal tools