William Osteux Email & Phone Number

Austria

Amsterdam Area

Support both product led growth and finance targets thru the delivery of core billing and payment platform capabilities.

Miami, Florida, United States

San Francisco Bay Area

• Envisioned the future of commerce experiences and systems across the complete ecosystem to enable Atlassian’s goal of $10B cloud yearly revenue
• Responsible for the multi-year rollout roadmap
• Led the migration of millions of existing customers from legacy billing systems.
• Coached 15+ experience and platform PMs.
• Managed relationships with internal stakeholders: Executives, products, finance, tax, legal, accounting, marketing, support, payment

Sydney, Australia

• Owner of the end-to-end checkout journey - accounting for 90% of total company revenue
• Envisions the future billing conceptual model and user experience that will scale with Atlassian to 2020 and beyond
• Drives checkout conversion rate (B2B & B2C) and customer satisfaction (measured thru CSAT)
• Manages relationship with internal stakeholders: products, finance, tax, legal, accounting, marketing, support, payment
• Works closely with amazing developers, designers and data scientists
• Leads user experience envisioning for a multi-million dollar order-to-cash transformation project

Miami/Fort Lauderdale Area

• EveryMundo transforms how airlines communicate with customers online. It helps them compete with the OTAs (Expedia..)Product owner of EveryMundo core solutions:
• Content Management System generating SEO optimized pages for each route of the airline, in every language, country and device
• API gateway to display flight price and details
• Rule-based engine to easily manipulate core E-commerce airline funnel
• SEM campaign generation tool for airlines

Miami/Fort Lauderdale Area

• RetailApp is a social/data mobile app that brings KPIs to the whole retail organization. Makes data easily consumable and actionable to the store level all the way to the board.
• Drove development and launch of iOS and Android app thru Agile methodology
• Recruited and managed team of 5 in-house and remote engineers and designers
• Set up scalable, ROI effective cloud-based technical architecture

Miami/Fort Lauderdale Area

Owner of the User Experience, Customer Identification, Digital Marketing, Search and Reporting/Analytics areas - Creates eBusiness product roadmap based on global business needs - Writes functional requirements and provide training - Drive adoption and evangelizes on new functionalities - Facilitates best practice sharing - Fosters social media use Data.

Miami/Fort Lauderdale Area

eCommerce Lead - Maintained and enhanced eBusiness regional platform - Managed web development team - Implemented Web Analytics reporting tools - Oversaw deployment of EDI connections with customers and suppliers - Supported customer development using Ingram Micro APIeCommerce Migration Lead for Chile and Brazil - Led change enablement activities.

Brussels Area, Belgium

International Project Management - Managed simultaneous high impact projects across 11 European countries in various domains (Supply Chain, eCommerce, Marketing) - Mentored and coached remote Green Belts through Six Sigma process improvement projects - Calculated financial impact (forecast versus budget versus actual realization) - Set up and controlled.

Lille, Hauts-de-France, France

- Advised and assisted customers through API implementations - Developed multiple web applications, - Trained and supported internal users - Managed e-Marketing actions - Built and maintained relationship with internal and external customers - Conducted numerous Six Sigma projects

Aix-en-Provence, Provence-Alpes-Côte d'Azur, France

- Developed dynamic websites, - Administrated hosting environments ñ Web, Database and Email.