Responsible for the development and management of digital services and their strategies, achieving the highest results through the best digital solutions for our corporate clients.These digital solutions include:- Optimized APIs for Cash, Liquidity and Account transactions, allowing clients to quickly and easily start working with Citi using their own ERP or any banking platform.- Robust direct secure end-to-end connectivity between Citi and clients ERPs to automatically… Show more Responsible for the development and management of digital services and their strategies, achieving the highest results through the best digital solutions for our corporate clients.These digital solutions include:- Optimized APIs for Cash, Liquidity and Account transactions, allowing clients to quickly and easily start working with Citi using their own ERP or any banking platform.- Robust direct secure end-to-end connectivity between Citi and clients ERPs to automatically command bulk transactions or retrieve information using either worldwide or local file format standards over many transfer protocols available.- Our advanced and globally standardized internet banking platform CitiDirect®, offered in both web and mobile app versions, which allows our clients to stay connected and work on their accounts anywhere in the globe, anytime. Show less

Acting under a product management role, the following are under my direct responsibility:- End-to-end client onboarding process management, improvement and oversight, ensuring world-class client experience.- DDA Accounts product management: as the account product manager I ensure the client onboarding process (from the negotiation step until it's fully implemented for use) is the simplest, streamlined possible still respecting current regulations, engaging all required agents… Show more Acting under a product management role, the following are under my direct responsibility:- End-to-end client onboarding process management, improvement and oversight, ensuring world-class client experience.- DDA Accounts product management: as the account product manager I ensure the client onboarding process (from the negotiation step until it's fully implemented for use) is the simplest, streamlined possible still respecting current regulations, engaging all required agents (Relationship Management, back-office teams, Legal and Compliance).- Account statements: keep the account statements the friendlier, most complete and streamlined possible to achieve a remarkable user experience and ease to deploy at the customer side (electronic file formats);- Core banking: leverage the core banking structure meeting the company's global strategies while keeping it as simple as possible to ensure minimal Operational efforts.- Billing: working along other product managers, to build smart, flexible and automated billing structures in such a way the company is able to offer advanced structured financial products/services that maximize customers money efficiency yet not jeopardizing the company's profitability; Show less

- Cash Management, Loans and Trade products/services leverage driven by constant operating processes monitoring and improvements and technology projects prioritization and progress following;- Brazil franchise Cash/Loans/Trade businesses responsible in a worldwide technology platform upgrade review organization;- Operational processes KPI development and monitoring to pursue productivity gains;- Projects scheduling, spending and accounting close watch and advising in… Show more - Cash Management, Loans and Trade products/services leverage driven by constant operating processes monitoring and improvements and technology projects prioritization and progress following;- Brazil franchise Cash/Loans/Trade businesses responsible in a worldwide technology platform upgrade review organization;- Operational processes KPI development and monitoring to pursue productivity gains;- Projects scheduling, spending and accounting close watch and advising in order to meet business budget and expectations. Show less

Strategic and financial planning of Citi Brazil Transaction Services (Securities and Fund Services, Trade Finance, Trade Services, Channel Finance, Loans and Cash Management products):- Create strategic plans along with businesses;- Support businesses areas in revenues, drivers and expenses goals definition and their accomplishment (by monitoring, reporting and providing financial/accounting/process solutions/alternatives to any upcoming issues);- Create business reports… Show more Strategic and financial planning of Citi Brazil Transaction Services (Securities and Fund Services, Trade Finance, Trade Services, Channel Finance, Loans and Cash Management products):- Create strategic plans along with businesses;- Support businesses areas in revenues, drivers and expenses goals definition and their accomplishment (by monitoring, reporting and providing financial/accounting/process solutions/alternatives to any upcoming issues);- Create business reports for Regional/Global Business Offices based on MIS;- Support local Finance teams with businesses details for their reports to Regional/Global Offices. Show less

Responsible for delivering quality IT projects following the best of PMI's and own company methodology guidelines, leading whole project teams up to 30+ people, in many different business sectors and for many companies products, always meeting the clients' needs.The main clients were Santander Brasil bank (insurance, accounts, loans, risks, fees, cards), Vivo (former Telefonica Brasil) and Barclays Bank Portugal (offshore project).

Software development and deployment in many technologies and leadership of small development and deployment units within a project.Working mainly in Santander Brasil bank, I made part of projects which merged some of the systems arising from acquired bank Banespa.