Solutions Architect
Current
Dec 2023 - Present
AeroLeads people directory · profile
William H. Smith Email & Phone Number
Solution Architect at Thirdera
at
Thirdera
1 work email found
@thirdera.com
5 phones found area 608, 912, and 614
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is William H. Smith? Overview
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Quick answer
William H. Smith is listed as Solution Architect at Thirdera at Thirdera, based in Dublin, Ohio, United States. AeroLeads shows a work email signal at thirdera.com, phone signal with area code 608, 912, 614, and a matched LinkedIn profile for William H. Smith.
William H. Smith previously worked as Solutions Architect at Thirdera and Senior Technical Consultant at Thirdera. William H. Smith holds Bachelor Of Science, Information Technology from Franklin University.
Company email context
Email format at Thirdera
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{first_initial}{last}@thirdera.com
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AeroLeads found 1 current-domain work email signal for William H. Smith. Compare company email patterns before reaching out.
Profile bio
About William H. Smith
My experience and career path have caused me to gravitate to the ServiceNow platform, where I excel as an administrator and developer, with skills in UI/UX/CX best practices. As a quick learner who is always up for a challenge, I can quickly assimilate my customer's needs and see opportunities to improve existing processes.Being very detail oriented and highly organized makes me the go-to person for all things geeky. As a confident leader with strong interpersonal communications skills, I can recognize when difficult situations call for finesse and tact.
Listed skills include Troubleshooting, Technical Support, Software Documentation, Information Technology, and 30 others.
Current workplace
William H. Smith's current company
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10 roles
William H. Smith work experience
A career timeline built from the work history available for this profile.
Senior Technical Consultant
Oct 2021 - Dec 2023
Technical Consultant
Apr 2021 - Oct 2021
Technical Consultant
Jun 2017 - Apr 2021
It Consultant
I'm a Sogetian with more than 7 years experience in service level management leveraging the complete range of ITIL practices. I am a certified ServiceNow Systems Administrator and ITIL Foundations holder who has led teams in areas of: Incident, Problem, Change, Release management, etc. leveraging the ServiceNow platform. I develop enterprise-level.
Oct 2014 - Jun 2017
Nuclear Pharmacy Analyst
Resolved an average of 33 issues weekly for 160 pharmacies nationwide. Resolved ~38 issues per week for thousands of customers serviced by Cardinal Health nuclear pharmacies.- Utilized SQL to create custom reports for customers on an as-needed basis; creates on-the-fly SQL queries to resolve database-related issues.- Navigated SAP to provide status.
Jun 2009 - Oct 2014
Operations Manager
While I was an operations manager I worked diligently to manage the incoming call flow to ensure productivity remained consistent. I was extremely effective in managing incoming work flow and call volume. Provided daily status update reports to project managers. Realigned agents skill sets to meet incoming call demand.
Oct 2008 - May 2009
Supervisor
Performed yearly reviews of direct reports.Effectively managed operational duties to include but not limited to: - agent breaks/lunches- call volume- maintaining the help desk during the overnight hours with a high degree of accuracy and success.- Supervised up to 150 agents in a real-time, high stress environment.
Jul 2008 - Jan 2009
Technical Analyst
Maintained a positive customer experience. Resolved issues and trained customers on software use and answered how-to questions about operating systems- Awarded the Best of the Best throughout the project in the first 2 months of hire which signified his ability to exceed KPI’s and technical expertise.- Earned 2 Certificates of Appreciation for excellent.
Jun 2007 - Jul 2008
Avionics Technician
Oversaw the military honors for official base functions and military funerals with the highest precision, dignity, and respect while with the Base Honor Guard. Trained new Airman in the squadron in the techniques and principles of F-16 Avionics.Removed, installed, aligned, calibrated, bore-sighted, and performed avionics systems operational checkouts on 27.
Aug 2001 - May 2005
2 education records
William H. Smith education
Bachelor Of Science, Information Technology
Associates Of Applied Science, Networking Administration
FAQ
Frequently asked questions about William H. Smith
Quick answers generated from the profile data available on this page.
What company does William H. Smith work for?
William H. Smith works for Thirdera.
What is William H. Smith's role at Thirdera?
William H. Smith is listed as Solution Architect at Thirdera at Thirdera.
What is William H. Smith's email address?
AeroLeads has found 1 work email signal at @thirdera.com for William H. Smith at Thirdera.
What is William H. Smith's phone number?
AeroLeads has found 5 phone signal(s) with area code 608, 912, 614 for William H. Smith at Thirdera.
Where is William H. Smith based?
William H. Smith is based in Dublin, Ohio, United States while working with Thirdera.
What companies has William H. Smith worked for?
William H. Smith has worked for Thirdera, Cerna | Becoming Thirdera, Sogeti, Cardinal Health, Inc, and Teleperformance.
How can I contact William H. Smith?
You can use AeroLeads to view verified contact signals for William H. Smith at Thirdera, including work email, phone, and LinkedIn data when available.
What schools did William H. Smith attend?
William H. Smith holds Bachelor Of Science, Information Technology from Franklin University.
What skills is William H. Smith known for?
William H. Smith is listed with skills including Troubleshooting, Technical Support, Software Documentation, Information Technology, Help Desk Support, Customer Service, Computer Hardware, and Process Improvement.
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