As a Product Manager at Queensland Ambulance Service, I bring a unique blend of hands-on experience as an operational paramedic and a strategic focus on our Frontline Mobility initiatives. My work revolves around empowering our clinicians to provide the highest level of patient care by ensuring they have the best tools at their fingertips. This includes overseeing the development and optimization of our Patient Care Records platform and managing the Operational iPads that enable our workforce to operate seamlessly in the field.With a deep passion for user-centric design, I’m dedicated to creating intuitive, efficient solutions that enhance both the clinician and while leveraging technology to streamline workflows, reduce cognitive load, and ultimately improve the quality and speed of care delivered to the community.I’m continually driven by the challenge of blending operational needs with cutting-edge technology, working closely with stakeholders to ensure that every decision is informed by the real-world challenges faced by our paramedics and clinicians.In everything I do, I aim to bring clarity, efficiency, and simplicity to complex systems, ensuring our team can focus on what matters most: providing life-saving care when it’s needed most.
Listed skills include Customer Service, Team Leadership, First Aid, Time Management, and 5 others.