Francisco Diaz Email & Phone Number

New York, United States

Plainview, Ny

Coordinated with the operations manager to maintain and update the warehouse stock, create a biannual major inventory report, and a monthly supplies report for an international small business IT firm. • Proficient in use of Prophet 21 distribution software to invoice and ship packages, several weighing over 100 pounds.• Responsible for troubleshooting computer servers and customer software, including backing up files, restoring software, upgrading operating systems, and test programming for customers remotely on a daily basis.• Met with technical support, research and development teams from around the world weekly to provide and receive reports on technical issues companywide, and how to resolve them.• Coordinated with the warehouse and operations managers to send 80 to 150 packages to customers per week.• Repaired and refurbished over 200 office phones a week and shipped other products to third party repair firms in a timely fashion.• Received and created daily reports for all packages delivered to the company.• Helped in organizing the inventory for new, repair, and refurbished stock weekly. • Coordinated with a variety of domestic and global freighters weekly to receive and ship bulk packages overseas. • Trained and proficient in the use of electric-powered forklifts.

Farmingdale, Ny

Coordinated with customer service operators to ship products to customers for a small start-up online furniture sales company. • Assigned responsibilities to ten employees ensured that their timesheets were submitted accurately and on time.• Successfully shipped over 200 products to customers monthly with the help of my warehouse team.• Coordinated with air and ocean freighters to ship products domestically and internationally to customers.• Trained employees how to correctly pack products securely so that they are not damaged in transit to customers. • Conducted monthly meetings with warehouse team to review safety procedures, commend specific employees who stood out, and forecasted to employees what they would expect to ship in the following month.• Trained and proficient in the use of gas-powered mechanical forklifts.I also won the Warehouse Manager Award in 2006 and the Outstanding Management Honor Award in 2008.

Guayquil, Ecuador

As the physical education teacher and Tae Kwon Do coach of a private school for students ages 5 to 17 years old, I was in charge of creating a lesson plan based on the school's standards for fitness.I led both the women's and men's Tae Kwon Do teams to the city championships and won every year consecutively from 1992 to 1999.