Xavier Townsend work email
- Valid
Xavier Townsend personal email
I'm a pre-media graduate with customer service skills who attended Dunwoody College of Technology. As a fan of computers and technology in general, I landed on pre media technology my choice. I learned to excel in the Adobe Suite apps, and Microsoft office, and also the production process that comes after. As a student worker in Print Services (the in-house print shop at Dunwoody), I learned to operate an iGen4 digital press, wide format printing, and finishing tasks such as binding, cutting and lamination. During my time there I did work for in-school clients such as posters, postcards, banners, and calendars. On most projects I handled all design and production tasks myself, including the digital printing and finishing. I grew up in Minneapolis Minnesota, and ran a large format press for Imagine express in their print shop. After a few years decided to branch out and explore customer service. I then worked for Wells Fargo as a customer service representative 2 in the Auto department. I would answer customer inquiries regarding auto loan payments, refinancing, and other tasks such as deferments. After a year, I got into an Escalation specialist role, where I learned to assist customer's with business banking inquires. These inquires required internal and external research, and I was required to respond independently when I found the appropriate solution to problems presented by the customer.
-
Escalation SpecialistWells Fargo Dec 2019 - May 2024Minneapolis, Minnesota, United StatesDetermine appropriate course of action and conduct investigation to identify customer issues. Assis in setting performance standards, recommend process or policy improvements. Response independently to complaints escalated to the highest level. -
Customer Service RepresentativeWells Fargo Dec 2018 - Dec 2019Greater Minneapolis-St. Paul Area• Assist Incoming customer calls regarding auto loan inquiries• Document call information using worklist and follow policy and procedures• Meet quality expectations for each call using a scoring system to ensure customer satisfaction -
Press OperatorImagine!Express Sep 2018 - Dec 20182633 Minnehaha Ave SOperate Vutek HS wide format press machine, meet customer expectations with perfect color matching and material accuracy.
-
Digital Finishing SpecialistImagine!Express Mar 2017 - Sep 20182633 Minnehaha AvenuePress operator on Vutek HS wide format press. Meet customer expectations with correct color and high quality. Operate zund cutting table to cut jobs and route materials such as wood, max metal, and acrylic, update job statuses in job queue.
-
Sales AssociateOfficemax Sep 2015 - Oct 20171610 New Brighton Blvd, Minneapolis, Mn 55413Set-up displays for point of purchase and worked freight while providing excellent customer service. Assisted in fixing customers laptops and printers. Installed Microsoft Office, anti virus-software and whatever else the customer needed. -
Student WorkerDunwoody College Of Technology Sep 2015 - Mar 2017Create postcards, posters and other designs for various events, then when the files were ready i'd operate the iGen4 Digital press and or Canon 8400 wide format press to produce them, then do the approprate finishing tasks such as binding, cutting, and laminating to finish the jobs.
Xavier Townsend Education Details
-
Graphic And Printing Equipment Operator, General Production
Frequently Asked Questions about Xavier Townsend
What is Xavier Townsend's role at the current company?
Xavier Townsend's current role is Customer specialist.
What is Xavier Townsend's email address?
Xavier Townsend's email address is xa****@****rgo.com
What schools did Xavier Townsend attend?
Xavier Townsend attended Dunwoody College Of Technology.
Not the Xavier Townsend you were looking for?
-
Xavier Townsend, MBA
Orlando, Fl1uhsinc.com -
1yahoo.com
-
3ymail.com, tmh.org, crothall.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial