Xavier Ramirez Email & Phone Number

Austin, Texas Metropolitan Area

• Recruiting for Peak Talent Co., who are a specialized boutique recruiting firm.
• Sourcing top-tier candidates for niche roles, demonstrating a deep understanding of the partners’ specific skill sets and leveraging targeted strategies to identify and engage top talent.
• Proven ability to build and implement personalized sourcing tools and methodologies, enhancing efficiency in candidate identification and acquisition.
• Collaborative team player with a knack for independent research, seamlessly balancing teamwork and autonomous efforts. Successfully initiated and contributed valuable insights to and enhance overall recruitment.

Houston, Texas, United States

• Recruiter for LHH, a renowned global provider of talent and workforce solutions. I sourced candidates for IT contract requisitions.
• Created pipelines by sourcing candidates through job boards, internal recruiting tools and referrals to identify potential candidates and then reviewing resumes, conducting initial phone screens, and assessing.
• Maintained accurate records of all recruitment activities, including candidate interactions and interview feedback.

Austin, Texas, United States

• Recruiter for VMware, a pioneer in cloud infrastructure and digital workspace technology. They are at the forefront of innovation, empowering businesses with cutting-edge virtualization solutions to transform and.
• Used Boolean searches for LinkedIn Recruiter, Beamery, Untapped, Workday, and similarrecruiting tools to generate specific candidate pool (mostly related to cloud computing andsimilar computer science fields) for.
• Sourced for the Early-In-Career program which focused on requisitions that targeted university students, DEI talent and non-traditional candidates who are looking to begin a career in IT.
• Operated and maintained applicant tracking and candidate management system.

Austin, Texas, United States

• Manager for two different support programs for Facebook and Instagram ads on the application, website and tools. Nearly two years managing the Advertisers support team who supported client's related to commerce. I was.
• Hired staff, cultivated team environment, formalized processes to simplify workflows, and executed new team operations.
• Improved individual performances by establishing clear communication channels, developing targeted training, and setting SMART goals, monitoring progress, and providing performance reviews.
• Surpassed team SLAs team performances by conducting weekly meetings to review KPI’s, refine Knowledge Base processes, and review policy updates.
• Oversaw multiple projects and pioneered solutions for ad hoc/emergency situations which required critical thinking.
• Analyzed regional metrics during Weekly, Monthly, and Quarterly Business for Project Managers, and implemented action plans to ensure KPIs were attained.

Austin, Texas, United States

• A Tier 1 Support team for Facebook and Instagram top tier clients (example: Coca-Cola, Walmart, Presidential Candidates, etc.). We worked with the sales team by directly supporting their client's with technical issues.
• Provided support for high-end Facebook Advertisers to troubleshoot technical issues, answer client queries, and triage unresolved requests to the relevant teams.
• Top performing Agent who led the team in Quality, Customer Satisfaction, and Response Time.
• Deescalated serious issues to maintain a positive client relationship, minimize negative publicity and customer dissatisfaction, and contribute to a positive brand image in the market.
• Reduced Total Resolution Time cases by benchmarking other regional processes.
• Initiated a mentorship program for new hires to quickly upskill their support post training which resulted in an improvement in overall team KPIs.

Tyler, Texas Area & College Station, Texas

• A professional in the oil and gas industry responsible for acquiring and managing land rights for exploration and extraction activities. Their primary duties include negotiating agreements with landowners for the.
• Utilized public court documents to research mineral ownership by gathering documentedinstruments for the client's prospective areas.
• Created portfolios for client which included creating land plats, run-sheets on Adobe, andflowcharts that described the land titles
• Located title owners by researching information provided in public documents to negotiate allaspects of an Oil and Gas leases.