Xaviel Perez Email & Phone Number

United States

Miami, Florida, United States

As a mentor at Kaseya, I've played a pivotal role in enhancing the performance and success of new account managers. Through strategic guidance and mentorship, I've empowered team members to excel in executing go-to-market and account planning initiatives, resulting in boosted sales and heightened customer engagement. I've been instrumental in post-sales implementation efforts, guiding technical adoption, and fostering innovation by developing strategic success plans aligned with customers' business and technical objectives.My track record includes exceeding Annual Recurring Revenue (ARR) goals for multiple consecutive quarters, surpassing targets by reaching $510,000, with 70% derived from cross-sales. Noteworthy achievements include closing significant deals with key clients like Klick Media and Communities Schools of Atlanta, resulting in substantial ARR and Net Revenue Retention (NRR). By cultivating relationships with key decision-makers and providing consultative insights across various industries, I've consistently driven contract renewals and exceeded sales quotas.I've applied my domain expertise to proactively address challenges, enhancing customer success through regular engagements such as monthly Account Reviews (ARs), Quarterly Business Reviews (QBRs), and product innovation updates. Furthermore, I've facilitated the initiation of strategic initiatives, such as the Managed Service Provider (MSP) vertical for AbadanTC, achieving significant ARR within short deal cycles.My performance has been recognized through awards such as being named the top Account Manager among 25 peers in Q1 2024, surpassing cross-sell and upsell targets by wide margins. My dedication to driving results, fostering innovation, and exceeding expectations has consistently positioned me as a top performer within the organization.

Miami-Fort Lauderdale Area

In my role as a real estate agent, I've assisted clients in finding their dream homes by meticulously assessing their needs and budgets. Through careful consideration and drafting of comprehensive contracts, I've enhanced the home-buying process by strategically incorporating technology and social media. By offering expert advice on real estate market trends and conducting detailed property walkthroughs, I've built trust with clients and facilitated successful transaction closures.One of my key strengths lies in creating personalized property listings for clients based on thorough interviews and utilizing digital tools for efficient profiling and tailored property recommendations. Additionally, I've executed innovative marketing tactics such as social media ads, virtual tours, and online campaigns, significantly increasing property visibility and driving sales achievements.In terms of transaction management, I've successfully handled transactions for 17 buyers and 8 sellers, achieving an impressive average sale price of $570,000. Moreover, I've demonstrated my negotiation skills by enhancing investment returns, negotiating an increase from a 9% to a 13% return on a duplex purchase for an investor.My dedication and performance have been recognized within the industry, as evidenced by my achievement as Rookie of the Quarter in August 2021 for securing the most property listings. I actively maintain a strong sales pipeline through daily cold calling, leveraging CRM systems and social media to expand business reach and foster long-term client relationships. Through my commitment to excellence and innovative approach to real estate, I consistently deliver outstanding results for my clients.

New York City Metropolitan Area

In my role delivering customer service to small businesses, I've leveraged my in-depth product knowledge to enhance customer experiences. Through consultations with small business owners, I've gained insights into organizational needs and goals, recommending customized Apple products and services to optimize their operations. I've been proactive in following up on sales leads and maintaining consistent communication to ensure a streamlined customer experience, promptly addressing inquiries and resolving complaints to maintain high satisfaction levels.My dedication and proficiency led to my promotion to Business Expert after demonstrating profound knowledge of Apple's ecosystem and effective communication with small business owners in the NYC area. In this capacity, I've spearheaded comprehensive hardware refresh initiatives for various clients, including Omni Hotels and Mobile Dev Ops, overseeing procurement, setup, and integration of Apple devices and MDM solutions.Notably, I led a hardware overhaul for Omni Hotels, managing the acquisition and setup of numerous Apple devices totaling $78,000 in transactions. Similarly, for Mobile Dev Ops, I facilitated the acquisition and setup of MacBooks and iPads worth $70,000, enhancing their mobile development capabilities. My achievements in surpassing lead generation targets earned me recognition as a top specialist for two consecutive quarters, leading to my promotion to Business Expert in 2018.Through my dedication to exceptional customer service and expertise in Apple products, I've consistently delivered outstanding results for small business clients, earning recognition and accolades for my contributions to business growth and success.

Greater New York City Area

In the heart of the vibrant NYC/NJ metro area, I forged my professional foundation through years of growth, eventually overseeing the management of three stores. Orchestrating dynamic operations across this trio of locations, I led a dedicated team of 50-60 Sales Representatives, resulting in an impressive combined revenue of $7.5 million. This multifaceted role was pivotal in shaping my leadership skills and strategic acumen, setting the stage for subsequent career achievements.As a key player in the region, I specialized in training and developing Store Managers and Assistant Store Managers, prioritizing their growth and ensuring alignment with company standards. This commitment to excellence earned me consistent recognition, consistently ranking in the top 5 for Key Performance Indicators (KPIs) from 2012 to 2016. Through effective collaboration with the merchandising team and Vice Presidents, I cultivated partnerships that contributed to seamless operations and successful strategic implementations.My role extended beyond revenue generation, showcasing expertise in forecasting based on Cost of Goods Sold (COGS), profit margins, and detailed inventory reports. This proactive approach facilitated informed decision-making, reinforcing the success of the stores under my purview. Furthermore, my commitment to a customer-centric environment underscored a strong emphasis on enhancing the overall customer experience across all three stores, solidifying my impact in the competitive retail landscape.

Business Administration And Management, General

Business Administration And Management, General