North America, Digital Communications Manager
CurrentSpearhead the strategic development and execution of North America's digital communications center of excellence at Hitachi Energy, driving a 200% increase in social media engagement by optimizing content strategy and leveraging advanced AI tools for market research and campaign management.Architect and implement robust data analytics frameworks, including impact vs. vanity KPIs and self-service dashboards, to streamline reporting and enhance decision-making processes across digital campaigns.Lead transformative digital initiatives, integrating cutting-edge project management software to boost cross-functional team productivity and regional operational efficiency.Develop and direct comprehensive training programs focused on digital fluency, professional branding, and effective social media strategies to enhance employee engagement and talent acquisition efforts. These programs have led to a measurable increase in early talent program applications and social media interaction.Manage and expand Hitachi Energy's North American social media presence across multiple platforms, overseeing a team of community managers and driving significant growth in follower engagement and brand visibility. This includes strategic oversight of local manufacturing profiles and direct management of B2B media strategies that have substantially increased audience reach and interaction rates.Innovate social media recruitment marketing for early talent programs, crafting and executing advanced strategies that amplify engagement and improve applicant quality, contributing to a robust talent pipeline.