Xingchen (Stan) Zhang Email & Phone Number

Toronto, Ontario, Canada

Responsibilities:▪︎ Evaluated capability requests, liaising with CSMs and customers for detailed requirements.▪︎ Bridged communication between business sections and the development team.▪︎ Defined, refined, and prioritized product features to meet customer needs and market demands.▪︎ Provided essential support activities for handling customer support tickets and escalations.▪︎ Established feature delivery milestones and contributed to shaping the product strategy to align with the company's objectives.▪︎ Managed and updated the product knowledge base, ensuring that up-to-date and relevant information was readily available to the team and customers.

Premium Technology focuses on developing Supply Chain Finance (SCF) solutions through leveraging Trade Finance and Middle Markets banking systems and infrastructure domain expertise.Responsibilities:▪︎ Business Analyst on a Middle-East bank's Islamic financing project.▪︎ Crafted a comprehensive Business Requirement Document (BRD) to capture customer needs.▪︎ Oversaw and maintained the Project Integration Specification Document (ISD) for precise interface mapping.▪︎ Actively collaborated with developers and testers to ensure the accuracy of system logic.▪︎ Led critical System Integration Testing (SIT) and User Acceptance Testing (UAT) phases, conducting vital training sessions and providing unwavering UAT support.▪︎ Worked in close partnership with the project manager to maintain control over project scope.

Wuhan, Hubei, China

▪︎ Qualified as a registered ISO/IEC 27001 Information security management systems auditor in China in 2019.▪︎ Conducted ISO consulting service for companies seeking ISO/IEC 20000-1 and ISO/IEC 27001 qualifications, analyzing their existing systems and processes to identify gaps and provide recommendations to meet necessary standards.▪︎ Signed a part-time contract with Hubei CQM qualification group to conduct ISO/IEC 27001 audit tasks.

Wuhan, Hubei, China

CITMS is a leading company based in Wuhan, China, specializing in data visualization and custom information system development.Key responsibilities:▪︎ Conducted pre-sales activities, leading to increased conversions.▪︎ Documented and translated client requirements into system design documents.▪︎ Prototyped UIs, collaborating with designers for optimized user experiences.▪︎ Facilitated team meetings to ensure alignment with project requirements, leading to timely system deliveries.▪︎ Provided post-product delivery training and ongoing UAT support.

Wuhan, Hubei, China

AVL Mobile Security, operating under the Antiy Technology Group, specializes in mobile subscriber security.Responsibilities:▪︎ Gathered project requirements through client meetings and translated them into system design documents and mock-ups.▪︎ Managed project milestones, development plans, cross-functional collaboration, and risk to ensure timely delivery.▪︎ Authored user manuals, conducted training sessions, and provided post-delivery support.

Melbourne, Australia

Responsibilities:▪︎ Analyzed business requirements, converted them into user stories, and developed testing scripts for web result systems, actively participating in beta tests.▪︎ Conducted data quality checks on weekly student attendance, identifying and rectifying inaccurate records.▪︎ Created essential business documents to facilitate communication and understanding.

Master Of Business Information System, Data Modeling/Warehousing And Database Administration, Business Intelligence, Dintinction

Main subjects: - Database System Design: Designed an operational database based on normalization steps - Advanced Programming for Database.

Professional Year Course(Ict)

The Monash Professional Year – ICT was developed by the Australian Computer Society (ACS). This program aims to transition IT graduates.

Bachelor Of Telecommunicating Engineering, Signals And Systems

Main subjects: Digital Logical Circuits, High-Frequency Electronic Circuits, Signals and Systems.