Yael Tollman Email & Phone Number

New Jersey, United States

Leading the Fraud 'company' at Sunbit

- Take part in defining product vision, strategy and supporting business metrics- Research and identify new opportunities to continuously add, enhance and improve products- Create business requirements and functional specifications based on intimate knowledge of customers, the product, the market, competitive landscape, and internal dependencies- Conduct business and financial analysis to evaluate and determine the performance, gaps and future enhancements- Work cross-functionally with designers, software development engineers and other stakeholders to guarantee a smooth and efficient product delivery- Execute end to end management of product lifecycle - collecting and analyzing business requirements prioritizing features based on business value, writing clear detailed tasks for development, testing features before they are deployed and analyzing the results of features after deployment- Lead and motivate a team of engineers and other cross-functional representatives

// A strong player in HR-Tech, provides enterprises with global SaaS platforms and solutions for talent recruitment & assessment processes // • Owner and subject matter expert of the company's software products (B2B, SaaS), with deep product knowledge• Improved customer satisfaction of products, support and communication by 30%, within a year• Led engineering team in a matrix environment, and was the youngest company board member• Improved pace and delivering time, and reduced ongoing software defects by half, while introducing Agile(Scrum & Kanban) methodology to the R&D team, and implementing a task management system• Built and designed UX solutions, complex customer journeys and processes to extend product capabilities • Acted as Product Owner, managed backlog, sprints, retrospective meetings and daily stand-ups• Established roadmaps, release management process, procedures & templates• Managed multiple product life cycles simultaneously, prioritized and coordinated projects and operations• Gathered requirements and prepared engineering specifications, tracked progress and signed-off product deliverables• Led implementation projects, configured smart solutions and designed software integrations

• Proactively managed int. and ext. customer accounts, including large enterprises such as Philips, HP, Zim etc.• Drove customer satisfaction, promoted their needs, solved problems and ensured they were following best practices• Accountable for User training, consulting and advising, whilst translating feedback into product requirement• Responsible for QA, technical support, and documentation of new product features • Collaborated closely with multiple teams, stakeholders and departments, whilst building customer knowledge base• Responsible for sales meetings & demos, quotes, financial management, and RFP responses on behalf of the CEO

• Established a Learning Solutions division within the company, whilst managing all key customer accounts and projects • Produced and programmed (code writing) learning aids (courseware, lectures and supporting materials)• Planned and designed user interfaces of interactive learning applications (Hands-on UX and graphic design) • Wrote professional materials, worked with SMT's and performed admin/technical management of LMS

• Ran my own business as an e-Learning developer• Analyzed and upgraded old courses• Filmed and edited lectures • Build, developed and designed animated courseware materials

• Main lecturer and developer of an academic course• Taught and evaluated the students, supervised them during their final projects• Built and designed the syllabus, contents, practices and lessons

B.A (With High Honors), Instructional Systems Technologies (With A Focus On Human-Computer Interaction)

Diploma, Ux Design

Diploma, User Experience Design Basics

Diploma, Music Production

Industrial Engineering

Biology & Practical Art