Yamuna S M Email & Phone Number

• 20+ years of experience in multi-national IT companies, worked in different roles as Softwareengineer, senior software engineer, Technical Lead in both Developments, Maintenance and production support team. • Performed the role of a TPM by involving the Cost Plan-Sizing, Resource Staffing plan, Certification Strategy and Risk Mitigation plan and presenting the Deployment and Release plan to customers, Front Door process for SR/EBT etc.• Extremely well organized, with proven ability to lead teams, multi-task and prioritize and manage workloads.• Flexible team player, talented communicator, able to build working relationships with a wide range of coworkers in a team environment with special focus on improving client experience.• Completed training like Agile Scrum L3 Assessment, PM foundation, SECURITIES-101 etc• Contributed towards the knowledge transition Plan for applications to the offshore team when the team moved from co-sourcing to steady state and then to Managed Services.• Adapted to Software best practices and quality processes like CMMI, ISO 9001 Lean, standard processes. Contributed to the team during CMMI external Audit and passed with no NC• Experience in software analysis, design, coding, testing, reviews, implementation and team management. Experience is focused in the development of applications with extensive experience in requirements gathering, development, implementation and production support.• Outstanding technical and analytical skills with extensive knowledge in COBOL, JCL, DB2, CICS, Eazytrieve, Datacom, MQ, Java stored procedure, SQL Stored Procedure• Extensive experience in system level analysis, troubleshooting, incident management, change management and problem management.• Received many commendations multiple times over the 20 years tenure like , ‘Feather In my Cap’ , ‘Best performer of Team’ for the for effective management and successful implementation of projects and team management.