Yanid Perez Rodriguez
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Yanid Perez Rodriguez Email & Phone Number

ThousandEyes (part of Cisco) at Cisco ThousandEyes
Location: Mexico, Mexico, Mexico 6 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Cisco ThousandEyes
Role
ThousandEyes (part of Cisco)
Location
Mexico, Mexico, Mexico
Company size
381 employees

Who is Yanid Perez Rodriguez? Overview

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Quick answer

Yanid Perez Rodriguez is listed as ThousandEyes (part of Cisco) at Cisco ThousandEyes, a company with 381 employees, based in Mexico, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Yanid Perez Rodriguez.

Yanid Perez Rodriguez previously worked as Technical Consulting Engineer at Cisco Thousandeyes and Designated Services Manager at Cisco. Yanid Perez Rodriguez holds Bachelor'S Degree, Communications And Electronics Engineering from Instituto Politécnico Nacional.

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Email format at Cisco ThousandEyes

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Cisco ThousandEyes

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Profile bio

About Yanid Perez Rodriguez

Yanid Perez Rodriguez is a ThousandEyes (part of Cisco) at Cisco ThousandEyes. They is proficient in German and English. Colleagues describe them as "Yanid es una de las mejores profesionales y más comprometidas. Una suerte contar con ella en cualquier organización." and "Yanid is an amazing team player! She is always keen to assist others and share his vast knowledge. I certainly enjoy working with her, she is very resourceful and objective oriented. Its a person with a great attitude even in though situations when the escalations are heated up but she always finds a solution and set the correct expectation to the customers."

Current workplace

Yanid Perez Rodriguez's current company

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Cisco ThousandEyes
Cisco Thousandeyes
ThousandEyes (part of Cisco)
san jose, california, united states
Website
thousandeyes.com
Employees
381
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6 roles

Yanid Perez Rodriguez work experience

A career timeline built from the work history available for this profile.

Designated Services Manager

Cisco

Mexico

  • Designated services manager for high-value and premium customers in collaboration technologies.
  • Focus on an outstanding customer experience.
  • Provide technical onboarding services and advanced technical assistance.
  • Incidents and escalations management for premium customers.
  • Orchestrate cross-functional team members to deliver complete technical solutions and capabilities.
  • Perform quarterly business reviews and quarterly technical reviews.
Feb 2021 - May 2022

Technical Consulting Engineer – Cloud Collaboration

Cisco

Mexico

  • Provide technical support for Cloud Collaboration technologies (Webex and Jabber cloud) to remote customers around the globe.
  • Mentor, deliver training to improve the technical knowledge of my local team, and create internal articles to improve and share knowledge with other members of my global team.
  • Since December 2019, I am part of the High Value Services team where we provide technical support with higher standards to Premium customers.
  • Technical trusted advisor in a project to improve the Customer Experience for a premium customer that has approximately 200K users.
  • Co-author of a bot where multiple teams benefit from having time savings of 92.5% in a reading logs process that can be automated.
Jan 2018 - Feb 2021

Tac Incubator Program

Cisco Academy Training Center, Mexico.

Mexico

  • Program to develop technical and soft skills.
  • The results are two Cisco certifications (CCNA Routing & Switching and Collaboration CICD) and training in the Cloud Collaboration team cherry-picking technical support cases.
Aug 2017 - Jan 2018

Technician

Nuo Tecnología S. De R.L. De C.V.

Mexico

Development of web pages and sale of CCTV and office devices (printers, copying machines, etc).

Nov 2014 - Mar 2015

Maths And Physics Teacher

Conamat

Mexico

Teach in groups of 25 students and give them academic training to develop skills for their high school admission tests.

Oct 2014 - Jan 2015
Team & coworkers

Colleagues at Cisco ThousandEyes

Other employees you can reach at thousandeyes.com. View company contacts for 381 employees →

MG Mohammad Gheith Mohammad Gheith Colleague at Cisco Thousandeyes Daly City, California, United States, United States View → SV Sebastián Villalba Fuentes Sebastián Villalba Fuentes Colleague at Cisco Thousandeyes Mexico City, Mexico, Mexico View → LH Lukas Hansen Lukas Hansen Colleague at Cisco Thousandeyes Ribe, Region Of Southern Denmark, Denmark, Denmark View → DT Delphine Tabeau Delphine Tabeau Colleague at Cisco Thousandeyes Marseille, Provence-Alpes-Côte d'Azur, France, France View → KK Korina Kalergi Korina Kalergi Colleague at Cisco Thousandeyes Iráklion, Crete, Greece, Greece View → BB Bryan Bess Bryan Bess Colleague at Cisco Thousandeyes Fredericksburg, Virginia, United States, United States View → EA Enzo Alves Enzo Alves Colleague at Cisco Thousandeyes Austin, Texas, United States, United States View → RP Rachel Pettett Rachel Pettett Colleague at Cisco Thousandeyes Greater Melbourne Area, Australia View → PV Pieter Van Schaik Pieter Van Schaik Colleague at Cisco Thousandeyes Denmark, Denmark View → BM Bruno Marques Bruno Marques Colleague at Cisco Thousandeyes Lisbon, Lisbon, Portugal, Portugal View →
5 education records

Yanid Perez Rodriguez education

Scholarship “Seeds For The Future 2016”, Huawei

Beijing Language And Culture University

This program aims to develop skilled, local ICT talent and bridge communication between countries and cultures. The program takes place in.

FAQ

Frequently asked questions about Yanid Perez Rodriguez

Quick answers generated from the profile data available on this page.

What company does Yanid Perez Rodriguez work for?

Yanid Perez Rodriguez works for Cisco ThousandEyes.

What is Yanid Perez Rodriguez's role at Cisco ThousandEyes?

Yanid Perez Rodriguez is listed as ThousandEyes (part of Cisco) at Cisco ThousandEyes.

Where is Yanid Perez Rodriguez based?

Yanid Perez Rodriguez is based in Mexico, Mexico, Mexico while working with Cisco ThousandEyes.

What companies has Yanid Perez Rodriguez worked for?

Yanid Perez Rodriguez has worked for Cisco Thousandeyes, Cisco, Cisco Academy Training Center, Mexico., Nuo Tecnología S. De R.L. De C.V., and Conamat.

Who are Yanid Perez Rodriguez's colleagues at Cisco ThousandEyes?

Yanid Perez Rodriguez's colleagues at Cisco ThousandEyes include Mohammad Gheith, Sebastián Villalba Fuentes, Lukas Hansen, Delphine Tabeau, and Korina Kalergi.

How can I contact Yanid Perez Rodriguez?

You can use AeroLeads to view verified contact signals for Yanid Perez Rodriguez at Cisco ThousandEyes, including work email, phone, and LinkedIn data when available.

What schools did Yanid Perez Rodriguez attend?

Yanid Perez Rodriguez holds Bachelor'S Degree, Communications And Electronics Engineering from Instituto Politécnico Nacional.

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