Technical Consulting Engineer
Current
May 2022 - Present
AeroLeads people directory · profile
Yanid Perez Rodriguez Email & Phone Number
Technical Consulting Engineer
at
Cisco ThousandEyes
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Consulting Engineer
Location
Mexico
Company size
Who is Yanid Perez Rodriguez? Overview
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Quick answer
Yanid Perez Rodriguez is listed as Technical Consulting Engineer at Cisco ThousandEyes, a with 381 employees, based in Mexico. AeroLeads shows a matched LinkedIn profile for Yanid Perez Rodriguez.
Yanid Perez Rodriguez previously worked as Designated Services Manager at Cisco and Technical Consulting Engineer – Cloud Collaboration at Cisco. Yanid Perez Rodriguez holds Bachelor'S Degree, Communications And Electronics Engineering from Instituto Politécnico Nacional.
Company email context
Email format at Cisco ThousandEyes
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Cisco ThousandEyes
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Profile bio
About Yanid Perez Rodriguez
Yanid Perez Rodriguez is a Technical Consulting Engineer at Cisco ThousandEyes. They is proficient in German and English. Colleagues describe them as "Yanid es una de las mejores profesionales y más comprometidas. Una suerte contar con ella en cualquier organización." and "Yanid is an amazing team player! She is always keen to assist others and share his vast knowledge. I certainly enjoy working with her, she is very resourceful and objective oriented. Its a person with a great attitude even in though situations when the escalations are heated up but she always finds a solution and set the correct expectation to the customers."
Current workplace
Yanid Perez Rodriguez's current company
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Cisco Thousandeyes
6 roles
Yanid Perez Rodriguez work experience
A career timeline built from the work history available for this profile.
Designated Services Manager
▪ Designated services manager for high-value and premium customers in collaboration technologies. ▪ Focus on an outstanding customer experience.▪ Provide technical onboarding services and advanced technical assistance. ▪ Incidents and escalations management for premium customers.▪ Orchestrate cross-functional team members to deliver complete technical solutions and capabilities.▪ Perform quarterly business reviews and quarterly technical reviews.▪ Trusted advisor to the customers.
Feb 2021 - May 2022
Technical Consulting Engineer – Cloud Collaboration
▪ Provide technical support for Cloud Collaboration technologies (Webex and Jabber cloud) to remote customers around the globe. ▪ Mentor, deliver training to improve the technical knowledge of my local team, and create internal articles to improve and share knowledge with other members of my global team.▪ Since December 2019, I am part of the High Value Services team where we provide technical support with higher standards to Premium customers.▪ Technical trusted advisor in a project to improve the Customer Experience for a premium customer that has approximately 200K users.▪ Co-author of a bot where multiple teams benefit from having time savings of 92.5% in a reading logs process that can be automated.
Jan 2018 - Feb 2021
Tac Incubator Program
▪ Program to develop technical and soft skills.▪ The results are two Cisco certifications (CCNA Routing & Switching and Collaboration CICD) and training in the Cloud Collaboration team cherry-picking technical support cases.
Aug 2017 - Jan 2018
Technician
Development of web pages and sale of CCTV and office devices (printers, copying machines, etc).
Nov 2014 - Mar 2015
Maths And Physics Teacher
Teach in groups of 25 students and give them academic training to develop skills for their high school admission tests.
Oct 2014 - Jan 2015
Team & coworkers
Colleagues at Cisco ThousandEyes
Other employees you can reach at thousandeyes.com. View company contacts for 381 employees →
AQ
Andy Quig
Colleague at Cisco ThousandeyesIssaquah, Washington, United States
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CW
Chris Wortt
Colleague at Cisco ThousandeyesBasingstoke, England, United Kingdom
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MA
Mohamed A.R.
Colleague at Cisco ThousandeyesGreater Sydney Area, Australia
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CM
Cristian Morales Vega
Colleague at Cisco ThousandeyesMilton Keynes, England, United Kingdom
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JI
Jessica Inas, Mba
Colleague at Cisco ThousandeyesMount Prospect, Illinois, United States
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NG
Nicolasa Gabadian
Colleague at Cisco ThousandeyesUruguay
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OJ
Oscar Javier Toriz Heres
Colleague at Cisco ThousandeyesMexico City, Mexico
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AG
Andreas G.
Colleague at Cisco ThousandeyesWheaton, Illinois, United States
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SV
Sebastián Villalba Fuentes
Colleague at Cisco ThousandeyesMexico City, Mexico
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RP
Rachel Pettett
Colleague at Cisco ThousandeyesGreater Melbourne Area, Australia
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Andy Quig
Colleague at Cisco ThousandeyesIssaquah, Washington, United States
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CW
Chris Wortt
Colleague at Cisco ThousandeyesBasingstoke, England, United Kingdom
View →
MA
Mohamed A.R.
Colleague at Cisco ThousandeyesGreater Sydney Area, Australia
View →
CM
Cristian Morales Vega
Colleague at Cisco ThousandeyesMilton Keynes, England, United Kingdom
View →
JI
Jessica Inas, Mba
Colleague at Cisco ThousandeyesMount Prospect, Illinois, United States
View →
NG
Nicolasa Gabadian
Colleague at Cisco ThousandeyesUruguay
View →
OJ
Oscar Javier Toriz Heres
Colleague at Cisco ThousandeyesMexico City, Mexico
View →
AG
Andreas G.
Colleague at Cisco ThousandeyesWheaton, Illinois, United States
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SV
Sebastián Villalba Fuentes
Colleague at Cisco ThousandeyesMexico City, Mexico
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RP
Rachel Pettett
Colleague at Cisco ThousandeyesGreater Melbourne Area, Australia
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5 education records
Yanid Perez Rodriguez education
Bachelor'S Degree, Communications And Electronics Engineering
Scholarship “Seeds For The Future 2016”, Huawei
Intensive English Program
International Academic Exchange, Elektrotechnik Elektrische Energietechnik
Technician, Digital Systems
FAQ
Frequently asked questions about Yanid Perez Rodriguez
Quick answers generated from the profile data available on this page.
What company does Yanid Perez Rodriguez work for?
Yanid Perez Rodriguez works for Cisco ThousandEyes.
What is Yanid Perez Rodriguez's role at Cisco ThousandEyes?
Yanid Perez Rodriguez is listed as Technical Consulting Engineer at Cisco ThousandEyes.
Where is Yanid Perez Rodriguez based?
Yanid Perez Rodriguez is based in Mexico while working with Cisco ThousandEyes.
What companies has Yanid Perez Rodriguez worked for?
Yanid Perez Rodriguez has worked for Cisco Thousandeyes, Cisco, Cisco Academy Training Center, Mexico., Nuo Tecnología S. De R.L. De C.V., and Conamat.
Who are Yanid Perez Rodriguez's colleagues at Cisco ThousandEyes?
Yanid Perez Rodriguez's colleagues at Cisco ThousandEyes include Andy Quig, Chris Wortt, Mohamed A.R., Cristian Morales Vega, and Jessica Inas, Mba.
How can I contact Yanid Perez Rodriguez?
You can use AeroLeads to view verified contact signals for Yanid Perez Rodriguez at Cisco ThousandEyes, including work email, phone, and LinkedIn data when available.
What schools did Yanid Perez Rodriguez attend?
Yanid Perez Rodriguez holds Bachelor'S Degree, Communications And Electronics Engineering from Instituto Politécnico Nacional.
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