With a strong foundation in business analysis and process improvement, I specialise in leveraging data to help facilitate business decisions. As part of 9-month Masters dissertation, I focused on the insurance industry, which involved working on a data-driven project that strengthened my expertise in requirements gathering, stakeholder engagement, and data analytics. Additionally, my professional experience with TMHCC provided valuable exposure to insurance-specific challenges and data management. I have a proven ability to gather and document detailed business requirements through interviews and workshops, and to map business processes using tools such as flowcharts and diagrams. My technical expertise includes developing and optimising dashboards in Power BI and Tableau, as well as automating data processes to improve reporting accuracy and efficiency, via SQL and Excel. Key Skills:Data Visualisation & Analytics: Extensive experience with Power BI and Tableau, creating and optimising dashboards to provide key business insights.SQL & BigQuery: Proficient in querying and transforming large datasets, improving reporting performance and data accuracy.Automation: Expertise in streamlining data processes, including validation and cleansing, with tools such as Excel, Google Sheets (JavaScript), and Python.Requirements Gathering: Demonstrated ability to engage stakeholders, gather and document business requirements, and define user stories, use cases, and functional specifications.Process Optimisation: Proficient in analysing and improving workflows, utilising tools such as flowcharts and process mapping to optimise business efficiency.Business Process Modelling: Experience with Visio and other relevant tools to model and improve business processes.Stakeholder Collaboration: Strong experience in liaising between technical teams and business units, ensuring alignment with project goals and deliverables.Analytical Support: Conducted gap and impact analyses, creating data-driven business cases to support decision-making.Education/Certifications:MSc Data ScienceBSc EconomicsBCS Foundation Certificate in Business AnalysisPrince2 FoundationScrum Master Professional ILean Six Sigma Green / Yellow BeltTableau Certified Data Analyst (in progress)PL-300 Microsoft Power BI (in progress)LM1/LM2 - CII (in progress)