Yash Patel Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

Driving operational and strategic improvements across Storal’s nurseries. Key projects:- Implementation of Storal's nursery MIS across 30 sites- Pricing Strategy- Periodic insights to support data-driven decisions

Wembley, England, United Kingdom

- Conducted an operational audit on this group of 3 companies working in the UK energy efficiency space- Developed, and outlined the future evolution of, a company-wide scorecard to measure business performance more thoroughly.- Formulated the assessment of product knowledge levels of existing sales staff, created a training structure, and suggested future recruitment strategies.

Mumbai, Maharashtra, India

- Transformed overall program plan, timelines, resource requirements, communication management, and outcomes of the product catering to 350+ clients over 3 years.- Identified and filled up key gaps in existing standard operating procedures and integrated it with a proprietary online dashboard that optimised the number of touchpoints and enhanced the quality of client interactions for the 4 most common client journeys.- Directly contributed to a 55% increase in lead conversion over 2 years by - 1:1 interaction with qualified leads with a 92% conversion rate; and - Monthly training for the sales and marketing teams on key market trends; and - Ideating and creating content depending on identified needs of potential clients for 35+ webinars and in-person seminars with attendances ranging from 50 to 250; and - Creation of 80+ relevant success stories for publication on digital media platforms.- Positively impacted the 2021-22 bottom line of the organisation by - Deploying a staggered 12% increase in the product price based on competitors’ pricing; and - Creating sub-products with differential pricing, leading to an 18.5% increase in revenue; and - Implementing a ‘lite’ version of the program for certain clientele, augmenting revenue by a further 2.2%.- Achieved a 33% increase in “Expectations Met or Exceeded” and a 42% increase in “Recommend to a Friend” metrics in end-of-year client surveys (2021-22 v/s 2018-19).

Mumbai, Maharashtra, India

Established relationships with 11 manufacturing houses and 17 major retailers across Western India, generating B2B sales of INR 18.3 million and a profit of INR 12.7 million.

Atlanta, Georgia, United States

- Facilitated the investment of $270,000 for an 18% stake in Presidential Hospitality LLC, the holding company for an Aiden by Best Western Hotel and Event Center in Warm Springs, GA.- Supervised the end-to-end planning, reconstruction, and refurbishment of the tornado-struck property as per Meriwether County and Georgia State laws in conjunction with a lead contractor in addition to Best Western corporate requirements for a franchise agreement.

Mumbai, Maharashtra, India

- Led a team of 20 including 3 MDs, 1 manager, 6 nurses, and 5 pathology and 2 X-Ray technicians.- Liaised with architects, medical equipment and utilities vendors, and the Municipal Health Department for layout requirements for each modality.- Designed and implemented standard operating procedures for the Information Desk, Pathology Sample Collection, Ultrasound, X-Ray, ECG, Stress Test, Pathology Sample Processing and Test Reporting with a strong focus on customer experience.- Developed a pricing structure for over 150 tests based on competitor and cost-based pricing.- Generated an average monthly revenue of INR 900,000 within 9 months of go-live; touched a high of INR 1,230,000 in July 2015, through B2B relationship building.- Produced financial projections and conducted cost-benefit analyses to support additional equipment investments.- Planned, executed, and tracked monthly marketing campaigns targeted at appropriate customer segments.- Provided free blood glucose and body-mass index check-ups and diet improvement advice for over 1000 people at 5 welfare camps.

Mumbai, Maharashtra, India

- Achieved an 11% reduction in costs through - Negotiations, optimal ordering and robust tracking and reconciliation of inventory; and - Coordination with project managers, contractors, and vendors.

Walnut Creek, California, United States

Performed market research and submitted reports on the packaging and aerospace sectors in the US and Canada to the managing director.

Master Of Business Administration - Mba

Master Of Science - Ms, Industrial And Systems Engineering, 3.11

Bachelor Of Engineering - Be, Electronics And Telecommunications Engineering