Yash Patel Email and Phone Number

Driving operational and strategic improvements across Storal’s nurseries. Key projects:- Implementation of Storal's nursery MIS across 30 sites- Pricing Strategy- Periodic insights to support data-driven decisions

- Conducted an operational audit on this group of 3 companies working in the UK energy efficiency space- Developed, and outlined the future evolution of, a company-wide scorecard to measure business performance more thoroughly.- Formulated the assessment of product knowledge levels of existing sales staff, created a training structure, and suggested future recruitment strategies.

- Transformed overall program plan, timelines, resource requirements, communication management, and outcomes of the product catering to 350+ clients over 3 years.- Identified and filled up key gaps in existing standard operating procedures and integrated it with a proprietary online dashboard that optimised the number of touchpoints and enhanced the quality of client interactions for the 4 most common client journeys.- Directly contributed to a 55% increase in lead conversion over 2 years by - 1:1 interaction with qualified leads with a 92% conversion rate; and - Monthly training for the sales and marketing teams on key market trends; and - Ideating and creating content depending on identified needs of potential clients for 35+ webinars and in-person seminars with attendances ranging from 50 to 250; and - Creation of 80+ relevant success stories for publication on digital media platforms.- Positively impacted the 2021-22 bottom line of the organisation by - Deploying a staggered 12% increase in the product price based on competitors’ pricing; and - Creating sub-products with differential pricing, leading to an 18.5% increase in revenue; and - Implementing a ‘lite’ version of the program for certain clientele, augmenting revenue by a further 2.2%.- Achieved a 33% increase in “Expectations Met or Exceeded” and a 42% increase in “Recommend to a Friend” metrics in end-of-year client surveys (2021-22 v/s 2018-19).

Established relationships with 11 manufacturing houses and 17 major retailers across Western India, generating B2B sales of INR 18.3 million and a profit of INR 12.7 million.

- Facilitated the investment of $270,000 for an 18% stake in Presidential Hospitality LLC, the holding company for an Aiden by Best Western Hotel and Event Center in Warm Springs, GA.- Supervised the end-to-end planning, reconstruction, and refurbishment of the tornado-struck property as per Meriwether County and Georgia State laws in conjunction with a lead contractor in addition to Best Western corporate requirements for a franchise agreement.

- Led a team of 20 including 3 MDs, 1 manager, 6 nurses, and 5 pathology and 2 X-Ray technicians.- Liaised with architects, medical equipment and utilities vendors, and the Municipal Health Department for layout requirements for each modality.- Designed and implemented standard operating procedures for the Information Desk, Pathology Sample Collection, Ultrasound, X-Ray, ECG, Stress Test, Pathology Sample Processing and Test Reporting with a strong focus on customer experience.- Developed a pricing structure for over 150 tests based on competitor and cost-based pricing.- Generated an average monthly revenue of INR 900,000 within 9 months of go-live; touched a high of INR 1,230,000 in July 2015, through B2B relationship building.- Produced financial projections and conducted cost-benefit analyses to support additional equipment investments.- Planned, executed, and tracked monthly marketing campaigns targeted at appropriate customer segments.- Provided free blood glucose and body-mass index check-ups and diet improvement advice for over 1000 people at 5 welfare camps.

- Achieved an 11% reduction in costs through - Negotiations, optimal ordering and robust tracking and reconciliation of inventory; and - Coordination with project managers, contractors, and vendors.

Performed market research and submitted reports on the packaging and aerospace sectors in the US and Canada to the managing director.