Responsible for applying advanced professional career development concepts, conducting strategic needs assessments of gaps in the career program, and planning and developing program improvements and new career services to help students / alumni in career planning, setting career goals, and improving search competencies. Manage the delivery of programs via tabling, service overviews, orientation/special events participation, and specialty topic presentations and ensure that program/service offerings are reaching intended audiences.

Oversee all career center operations, sets objectives and provides strategic leadership, developing resources and managing of $400,000+ fiscal resources, 6 professional staff and 10 student staff Serve as the spokesperson and advocate for the career center’s mission to all constituents Ensure new technologies such as Handshake, Canvas, Hootsuite, Parker Dewey, PathwayU and more improve service delivery are being introduced and appropriately managed Create and implement annual calendar of programs and services including but not limited to information sessions, campus visits, career fairs, and other events including visits and workshops for FSU alumni and employers on various topics relevant to career planning and internship and full-time hiring of FSU students Provide appropriate employer relations services to business, industry, community organizations, government and educational organizations.  Research, plan, and develop relationships to provide “customer - centered” innovative, centralized career services and programs for the campus serving FSU students, FSU alumni, employers, third party recruiters, faculty and staff Wrote and obtained a $20,000 grant to provide for technology driven career development services Launched a 30 foot digital display of student and alumni career and internship achievement boosting morale and office traffic Increased office visibility resulting in a 75% increase in individual appointments Plan and develop program improvements and new career services to help students/alumni in career planning, setting career goals, and improving job search competencies Provide leadership for programming for a diverse student and alumni audience at a minority serving university with 70% Pell eligible students, 60% Black/African American, 50% adult leaders, and 30% military Assist students with resume writing, interview techniques, job search strategies, to prepare and enhance skills required to enter the world of work

• Cultivate a culture of continuous improvement by identifying and integrating best practices; • Benchmark services against peer and aspirant institutions • Introduce creative approaches and solutions to the design and delivery of programs and services; • Maximize available technology in Symplicity for data management, marketing and communication; • Actively participate in ongoing professional development and collaborations across staff and functional responsibilities• Design and deliver post-graduation survey• Provide in-depth analysis and reporting on data for AACSB certification and annual departmental assessment reports• Conduct ongoing assessment of employer relation efforts and provide feedback as to the effectiveness of such efforts.• Provide individual career guidance and counseling to students and recent alumni, including internship and post-graduate employment search, mock interviews, review resumes and personal statements;• Facilitate skills-based workshops and trainings• Co-develop and execute programs and events with other career service units throughout campus to connect students with the broader community including employers, alumni, and families.• Create and implement employer outreach strategies to strengthen the on-campus recruitment program; initiate employer and alumni outreach for job/internship leads• Facilitate relationships between employers and the university community, including students, faculty, staff, alumni association, advancement, etc.• Manage on-campus recruitment visits and recruitment-related programming including information sessions, coffee chats, and workshops; identify and coordinate faculty partnerships• Work with employers to develop marketing strategies for enhancement of employer presence on campus• Discuss student feedback with employers and notify director of problematic employer activities/behavior and significant trends

•Named the strategy champion of work study, to redevelop the work study program at Barton College•Worked strategically with first year seminar faculty, academic departments, admissions, and the Division of Student Affairs to plan and participate in career outreach activities for students•Collected and provided internship and employment data for graduates according to NACE first destination survey standards •Enhanced and developed relationships with local, state, regional, and national employment recruiters•Enhanced internships and job opportunities through partnerships with employers and engaging Barton alumni•Served as the Treasurer in the Eastern North Carolina Career Alliance to plan and execute a large annual career fair•Named the Strategy Champion to develop and lead the professional development and leadership program for students•Provided drop-in and scheduled career counseling/advising to students in all 32+ disciplines offered in both the traditional college and accelerated professional programs (adult learners). •Administered and interpreted FOCUS2 career assessments•Presented career related workshops and programs to appropriate target audiences on topics including but not limited to: resume writing, interviewing techniques, job search strategies, and graduate school preparation•Collaborated with local employers and college partners to implement career panels, career fairs, on-campus interviews, networking and other special events •Managed Office of Student Success social media and online tools including Facebook, Twitter, LinkedIn, PowToon and website•Provided career information to students in print and electronic formats•Promoted the Office of Student Success services and events to students, faculty, and employers•Maintained career services management system, providing current, appropriate job opportunities to students and graduates•Served as a member of the following committees: International Studies, Professional Development, QEP

•Prepared and delivered lectures to graduate students on topics related to adults and higher education•Initiated, facilitated, and moderated classroom discussions•Evaluated and graded students' class work, assignments, and papers.•Kept abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.•Courses taught: ADED 714 Community College/Post-Secondary Education - This course is a study of the purposes, organization, functions, current trends and historical evolution of the comprehensive community college, and its role within adult, community and higher education. The North Carolina Community College System is emphasized. ADED 778 Introduction to Student Support Services - This course introduces students to the field of student support services with consideration of adult learners in higher education. Topics included are history of higher education and student affairs; theoretical perspectives in student development; and the mission, goals, and various functions of student support services in postsecondary educational contexts.

• Planned, organized, and coordinated the day-to-day activities and facility maintenance of a 216 bed residential hall• Exercised and maintained professionalism, confidentiality and respect in addressing a range of issues presented by residents• Provided lead supervision, training, and evaluation of residence hall staff, including 2 full-time professionals, 6 resident assistants and 2 work-study program participants• Resolved issues through independent judgment and accurate interpretation of university rules and regulations to ensure the smooth and orderly operation of residence hall• Managed in-hall budget funds ranging from $100-300 that were generated through residence hall violation fines• Co-chaired resident assistant selection committee to interview and hire over 50 students• Served on several committees to enrich residential experience including: Residential Curriculum, and Residence Hall Association• Taught a one credit hour freshmen seminar course instructing 25+ students on subjects such as time management, school history, and college adjustment

• Teaching Assistant for HIED 808 Contemporary Issues in Higher Education• Coordinated services for CCL Summer Institute• Arranged on campus accommodations for the CCL distance learners• Coordinated transportation for participants to and from airport or bus station• Reserved rooms and communicate proper set-up for a variety of events • Ordered catering for various events and maintaining up-to-date RSVP list to ensure proper amount was served• Created and distributed all marketing materials to event invitees• Ensured campus media was present at appropriate events• Worked with university government relations office to acquire special guest speakers such as Dr. Dietra Trent, Deputy Secretary of Education for the Commonwealth of Virginia• Coordinated CCL program Advisory Board meeting; corresponding with members; coordinating free parking; reserving meeting space; ensuring proper technology was in place for distance attendees• Planned and coordinated annual award luncheon: reserving space; ordering plaques; creating invitations; inviting students, university administration, alumni, and community constituents; creating program and coordinating event speakers• Coordinated visit of guest scholar: work with fiscal manager to create a contract; maintain communication with guest scholar to provide hotel, flight, meals, and schedule of events • Ensured that all events remained within allotted budget• Provided services to CCL distance students assisting with registration, admissions, and distribution of graduate paperwork • Planned communication of organizational publications to maintain favorable public and stakeholder perceptions of the CCL program’s accomplishments and agenda• Represented both the CCL and Higher Education PhD programs at conferences and other events to recruit potential students

Taught the following courses: •UNIV 110 Academic Success A freshmen university reorientation intervention course designed to promote student success for those cited as academically at-risk or placed on academic warning and probation. •UNIV 120 Career and Major Exploration A career preparation course designed to help freshman and sophomore undergraduates become career-focused and move towards selecting a major.Performed the following duties:•Established clear objectives for all lessons, units, and projects and communicate those objectives to students.•Instructed students in the knowledge and skills required in a specific major and/or occupational field as well as academic success skills using a systematic plan of lectures, discussions, audio-visual presentations, and laboratory, shop and field studies.•Prepared, administered, and graded tests and assignments to evaluate students' progress.•Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.•Evaluated and graded examinations, assignments, or papers and record grades•Informed students of the procedures for completing and submitting class work

• Taught UNIV 120 Career and Major Exploration (Fall 2012, Fall 2013)• Provided career coaching to undergraduate, graduate, and alumni• Assisted in coordinating career related student programs, career fairs, and panel discussions• Delivered professional development workshops• Evaluated and grade examinations, assignments, or papers and record grades• Informed students of the procedures for completing and submitting class work• Assisted students in Arts and Letters with resumes, job and internship searches

•Advised individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.•Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.•Evaluated students' or individuals' abilities, interests, and personality characteristics using tests, records, interviews, or professional sources.•Conducted follow-up interviews with advisees to determine if their needs have been met.•Advised students regarding educational issues and career planning

•Assisted with coordination, advertisement, and implementation of student success workshops, peer mentoring, Gateways to Success, new student orientation and other programs or tasks related to retaining new and continuing adult students•Mentored and assisted new and continuing first-generation adult students in need of assistance•Data entry and creation of Microsoft Excel and SPSS tracking system database to follow first-generation adult students for research and grant reporting purposes•Assisted with outreach to provide support to first-generation adult students in the classroom and throughout campus and to facilitate their use of campus resources for success.

•Answered phone calls and direct calls to appropriate parties or take messages.•Filed and retrieved student documents, records, and reports.•Sorted and distributed incoming correspondence, including faxes and mail.•Created promotional materials for departmental events such as the annual student awards •Assisted in preparation for NAST re-accreditation•Assisted program coordinator with grading student assignments

•Coordinated, advertised, and implemented volunteer opportunities for students such as blood drives and UNCP Day of Service•Organized and created UNCP’s first annual Martin Luther King, Jr. Day of Service Challenge•Advised the student service organization•Managed 50 students in the North Carolina – Activating Citizenship Through Service (NC-ACTS!) AmeriCorps program which awards students $1000 for 300 hours of service•Planned the UNCP homecoming parade and the annual volunteer fair • Served as On-Site Coordinator for LeaderShape Institute•Assisted in coordination of first production of the “Vagina Monologues”•Overall recruitment of student volunteers surpassed 350 volunteers and 13,000 volunteer hours.