Yazmin Gonzalez Palacios Email & Phone Number

Online, Monterrey, Mexico

Ottawa, Canada Area

-Documentation of business requirements with internal stakeholders. Gathering information to improve systems and processes. -

Mexico

• Support in the analysis, implementation and assurance of stability in the requirement of Admissions initiative• Administration of the knowledge database to standardize processes.• Project management, implementation of formats for the standardization processes in the systems operation department, improving the internal customer service.• Support at the system level of the campuses for the documentation digitalization project; Banner's first level support, analysis of requirements and negotiation with the development and testing area of the systems to be delivered to the user.• Hidalgo Campus: information management through reports of indicators in the campus, helping to make strategic improvement decisions for managers, auditor for final notes in Banner, and graduation manager, responsible for graduation procedures and legalization of documents for graduates, procedures in government, digitalization, control of the physical file for active and inactive students.

México

• Manager on the campus, responsible for paying payroll, making contracts, collecting registration fees for students, administering the petty cash, maintaining and controlling the inventory and tool, manager office resources, auditing and maintenance the curricula of courses, sale of the educational offer to different institutions.

Diploma, Business Management And Entrepreneurship

Master'S Degree, Business, Management, Marketing, And Related Support Services

Master'S Degree, Master In Engineering With Speciality In Quality And Productivity Systems

Licentiate Degree, Industrial Engineering