It Engineer
Current
Feb 2024 - Present
AeroLeads people directory · profile
Yet Lau Email & Phone Number
IT Engineer at Pendo.io
at
Pendo.io
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Engineer at Pendo.io
Location
London, England, United Kingdom
Company size
Who is Yet Lau? Overview
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Quick answer
Yet Lau is listed as IT Engineer at Pendo.io at Pendo.io, a company with 452 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Yet Lau.
Yet Lau previously worked as IT Engineer at Pendo.Io and Associate IT Engineer at Pendo.Io. Yet Lau holds Bachelor'S Degree, Computing, 2:1 Award Bsc from London Metropolitan University.
Company email context
Email format at Pendo.io
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Pendo.io
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Profile bio
About Yet Lau
A passionate individual who has over a decade of technology experience combined with the education, retail and corporate sector.I pride myself on being a problem solver, organised, self-motivated and brand promoter. Having worked in the technology industry for over a decade and my continuous drive of self-improvement, I have gained a vast amount of knowledge and skills from technology deployment, project management, quality assurance testing, client relationship retention, wholesales, enterprise solutions architect and learning of computer networking.I believe in meaningful interactions, humility and authenticity to create an everlasting experience. These beliefs I draw inspirations from my family who have always been self-driven individuals in their professional careers out to set benchmarks to strive, to achieve and to improve while sharing success throughout their teams.
Current workplace
Yet Lau's current company
Company context helps verify the profile and gives searchers a useful next step.
Pendo.Io
8 roles
Yet Lau work experience
A career timeline built from the work history available for this profile.
Associate It Engineer
Current
Feb 2022 - Present
Technology Services Lead
- My role within WeWork UK is providing pivotal “Level 2” support and solutions uniquely tailored for our WeWork members and team members. Using my skills and knowledge to diagnose issues and design, plan or implement a.
- Part of an ever-evolving Building Technology department that focuses on Design, Revenue, Growth and Member Satisfaction.
- Daily involvement in planning, strategising, configure and delivering outstanding Support and Services for WeWork members and location-based Member Teams.
- To always strive for and exceed member experience expectations in the delivery of the core technology components of WeWorks memberships.
- The uses of existing, emerging, and innovative technologies to enhance member experiences and improve/streamline technology services processes to achieve success while also maintaining a strive for adding new key.
- Identifying also and delivering additional revenues for WeWork as part of sales, installation and support of IT Services. Show less
Jan 2018 - Aug 2020
Genius
- Hardware, software and networking support for Apple systems.
- Translating technical troubleshooting language into layman’s terms while customer facing.
- Providing first class customer support services.
- Technical and empathetic mindset challenges in a fastpace appointment based environment.
Aug 2011 - Jan 2018
Business Expert
- Connecting/Networking with businesses in Metro London.
- Bringing technology to grow sole traders, SOHObusinesses and global corporations.
- Managing client accounts with updates on newtechnology to help advance growth and provide services.
Mar 2016 - Jun 2016
Product Specialist, Mentor & Workshop Trainer
- Expert in all Apple products (software and hardware).
- Providing top class customer services daily to help end users discover the features and benefits of technology.
- Onboarding core training, building training decks for new and existing team members for future success.
Aug 2011 - Nov 2014
Qa Quality Assurance & Uat User Acceptance Testing
- Quality Assurance & User Acceptance Testing for projects in Apple developed applications.
- Corporate deadline time management.
- Achieving final product Apple application launches.
Mar 2014 - Jun 2014
Ict Support Officer
- Tech support services to students within campus based in North London.
- Troubleshooting University based web portal issues.
- Build new technology labs and first exposure to networking interfaces.
- Beginning of macOS and Windows system support.
Feb 2010 - Jul 2011
Team & coworkers
Colleagues at Pendo.io
Other employees you can reach at pendo.io. View company contacts for 452 employees →
BR
Brandon Runkel
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
AT
Adi Thatai
Colleague at Pendo.Io
Greater Boston, United States, United States
View →
HE
Hannah Ellis
Colleague at Pendo.Io
Atlanta, Georgia, United States, United States
View →
LL
Lei Lin
Colleague at Pendo.Io
Pflugerville, Texas, United States, United States
View →
TM
Ted Motley
Colleague at Pendo.Io
Knoxville, Tennessee, United States, United States
View →
AC
Alisyn Collins
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
ES
Ester Shapira
Colleague at Pendo.Io
Israel, Israel
View →
KT
Kunal Tyagi
Colleague at Pendo.Io
Sheffield, England, United Kingdom, United Kingdom
View →
J(
Jessica (Lynch) Jolley
Colleague at Pendo.Io
Raleigh-Durham-Chapel Hill Area, United States, United States
View →
HK
Hannah Kiger
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
Brandon Runkel
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
AT
Adi Thatai
Colleague at Pendo.Io
Greater Boston, United States, United States
View →
HE
Hannah Ellis
Colleague at Pendo.Io
Atlanta, Georgia, United States, United States
View →
LL
Lei Lin
Colleague at Pendo.Io
Pflugerville, Texas, United States, United States
View →
TM
Ted Motley
Colleague at Pendo.Io
Knoxville, Tennessee, United States, United States
View →
AC
Alisyn Collins
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
ES
Ester Shapira
Colleague at Pendo.Io
Israel, Israel
View →
KT
Kunal Tyagi
Colleague at Pendo.Io
Sheffield, England, United Kingdom, United Kingdom
View →
J(
Jessica (Lynch) Jolley
Colleague at Pendo.Io
Raleigh-Durham-Chapel Hill Area, United States, United States
View →
HK
Hannah Kiger
Colleague at Pendo.Io
Raleigh, North Carolina, United States, United States
View →
1 education record
Yet Lau education
FAQ
Frequently asked questions about Yet Lau
Quick answers generated from the profile data available on this page.
What company does Yet Lau work for?
Yet Lau works for Pendo.io.
What is Yet Lau's role at Pendo.io?
Yet Lau is listed as IT Engineer at Pendo.io at Pendo.io.
Where is Yet Lau based?
Yet Lau is based in London, England, United Kingdom while working with Pendo.io.
What companies has Yet Lau worked for?
Yet Lau has worked for Pendo.Io, Wework, Apple, and London Metropolitan University.
Who are Yet Lau's colleagues at Pendo.io?
Yet Lau's colleagues at Pendo.io include Brandon Runkel, Adi Thatai, Hannah Ellis, Lei Lin, and Ted Motley.
How can I contact Yet Lau?
You can use AeroLeads to view verified contact signals for Yet Lau at Pendo.io, including work email, phone, and LinkedIn data when available.
What schools did Yet Lau attend?
Yet Lau holds Bachelor'S Degree, Computing, 2:1 Award Bsc from London Metropolitan University.
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