Yia Yang Email & Phone Number

Overland Park, Kansas, United States

Onspring provides intelligent, process automation & real-time reporting through flexible, no-code, SaaS solutions for enterprise operations. Though our acumen is technology, we create business automation solutions with a people-first approach, which results in simplified workflows, process transparency, and elimination of manual, repetitive tasks.We offer configured-yet-flexible solutions for Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), Internal Audit, Vendor Risk, IT Service Management (ITSM), and many other business processes.Specialties: Audit Software, SaaS, Legal Software, Productivity, Vendor Management Software, Process Automation, Compliance Software, Enterprise Software, GRC Software, No-Code Platform, Enterprise Risk Management, and ITSM

Overland Park, Kansas, United States

• Assist and educate homeowners & private investors on real estate solutions and financial strategies.• Partner with real estate professionals to raise capital for securing and funding real estate investments.• Hire, schedule, and manage contractor teams to complete renovation projects within specified timelines.

Olathe, Kansas, United States

• SME and IT Product Owner: Supported Cerner’s business applications (e.g. Revenue Cycle, PM Office, CPM, etc.) and their respective customers, specializing in patient registration and eSignature across 2 hospitals and 40+ clinics (both acute and ambulatory), with knowledge of Scheduling, Eligibility Management, Content360, etc.• Collaborated with internal and external stakeholders, including C-level individuals to identify requirements and areas of improvement in departmental workflows and processes. Recommended appropriate applications & modifications to maximize efficiencies and improve the operational and financial position of the health system.• Managed mini-projects. Coordinated data collection (DCWs) and testing (unit/system/integration/regression), and developed test scripts and training materials for go-live preparation. Designed and delivered application reports and configurations to meet department needs, involving extensive build work alongside Cerner teams.• Key role in Incident Analysis, Problem Analysis, and Change Analysis. Escalation owner of critical and high priority work orders identified within MethodM during tiger team meetings.• Successfully implemented and supported the Cerner go-live and transition from the organization’s multiple revenue cycle systems of 20+ years.

Kansas City, Missouri, United States

• Troubleshot and supported various Cerner applications (PowerChart, Discern, Bedrock, CoreCodeBuilder, etc.)• Delivered comprehensive resolutions for service requests (SRs) and provided on-call & remote support.• Consulted clients on system design, build, and configuration based on technical white papers.• Utilized project management software (JIRA) and participated in Agile scrums to review complex issues.• Identified process improvements and developed education/knowledge-transfer documentation.• Mentored less experienced associates and participated in continuous learning opportunities.• Consistently attained 100% of Estimated Completion Dates for client configuration requests.• Received the organization Mantra Master Award for demonstrating exemplary communication practice.