Yosef Teklewold Email & Phone Number

Indianapolis, Indiana, United States

Upland, Indiana, United States

• Managed Salesforce setup, configuration, and maintenance to meet Higher Education Business Intelligence requirements• Stayed informed about Salesforce releases, updates, and best practices, offering recommendations for implementation • Assisted in the integration of Salesforce with platforms like Formstack to enhance data accuracy • Collaborated with Taylor’s cross-functional team to adhere to best practices • Gathered client requirements and problem-solve by configuring flows, surveys and forms • Created profiles and enforced security measures at object, field, and record levels, managing roles and visibility settings• Developed reports and dashboards for various departments and conducted training and supervision for end-users in report writing and dashboard maintenance

Upland, Indiana, United States

• Utilized Salesforce data to drive 20% of the University tuition revenue, with a focus on STEM and International student recruitment • Managed more than 200 weekly tasks efficiently using Salesforce CRM• Devised strategic plans to promote Taylor University programs, increasing engagement with prospective students • Analyzed and forecasted statistics, presenting findings to key stakeholders• Cultivated and maintained meaningful recruitment relationships with prospective students • Provided guidance to families during the sales cycle and upheld mission through meetings

Muncie, Indiana Area

Muncie, Indiana Area

Muncie, Indiana Area

● Represented Ball State Graduate School at recruiting fairs in the tri-state region, representing more than 140 programs, interacted and followed up with about 300 prospective students over two-year period● Planned, organized, promoted and evaluated orientation for 270 new graduate students including coordinating 30 speakers for fall, spring and summer orientation for the 2015-2016 school year● Developed and managed a process for connecting prospective students to graduate program advisors, tracked and followed up with students● Managed, monitored and maintained Ball State Graduate School’s registration process by creating on-line registration forms● Assisted the Graduate school Enrollment manager with internal communication, project management, and enrollment administration planning

Fort Wayne, Indiana Area

Upland, In

Highpoint, North Carolina

Master’S Degree, Master Of Science, Information And Communication Science

The Master of Science in Information and Communication Sciences at Ball State University provides an engaging technology and business.

Bachelor'S Degree, Int'L Business/Management