Jake Feuerbacher Email and Phone Number
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Over 20 years of corporate technology experience providing computer troubleshooting, quality assurance, operating system migration, and system administration service to business groups. Established testing procedures for manufacturing and maintained a company LAN for Cyra Technologies; supported migrations to advanced operating systems and email systems; and provided training and one-on-one consulting with business users.Specialties: Earned Microsoft Certified Professional and Cisco Certified Network Associate designations.
Computer Courage
View- Website:
- computercourage.com
- Employees:
- 18
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It TechnicianComputer Courage May 2020 - PresentUnited States
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Web DesignerYours Truly Feb 1999 - Present
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It Operations AdministratorElectro Rent North America Dec 2015 - Feb 2020Hayward, CaComplete Daily routine maintenance Tasks ensuring all systems are stable and that backups have run successfully. Respond to user support requests in line with Operating Level Agreements. Deliver inductions to new staff on core systems such as email and AD. Provide IT support cover out of hours, as required Liaise with other members of the IT Operations Team and 3rd parties to resolve issues. Work with the other IT Operations Service desk staff in different regions to enable smooth transitions of support using “follow the sun” methodology. Work as a team to ensure availability of IT Services whether based in the Hayward Office or remote. Work as a triage service for the Development team identifying and qualifying bugs and changes. Work within ISO 9001:2008 and 27001:2013 Work as part of the global IT Operations team to ensure system stability and improve system performance.
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It Operations Administrator, UsMicrolease (Formerly Metrictest) Dec 2015 - Mar 2017Hayward, CaComplete Daily routine maintenance Tasks ensuring all systems are stable and that backups have run successfully. Respond to user support requests in line with Operating Level Agreements. Deliver inductions to new staff on core systems such as email and AD. Provide IT support cover out of hours, as required Liaise with other members of the IT Operations Team and 3rd parties to resolve issues. Work with the other IT Operations Service desk staff in different regions to enable smooth transitions of support using “follow the sun” methodology. Work as a team to ensure availability of IT Services whether based in the Hayward Office or remote. Work as a triage service for the Development team identifying and qualifying bugs and changes. Work within ISO 9001:2008 and 27001:2013 Work as part of the global IT Operations team to ensure system stability and improve system performance. -
Field Network TechnicianPact-One Solutions, Inc Apr 2008 - Dec 2015Install, configure, troubleshoot dental networks and related software (Kodak Imaging, Softdent, Practiceworks) as well as Domain Adminstration across the Northern California area -
SpecialistAudatex Inc. Feb 2005 - Feb 2008• Provided frontline support for Estimating Software for the Collision, Insurance, and Recycling Industry• Participated in the Alpha and Beta testing of software built by Audatex Solutions• Documented solutions for in-house software as well as provided technical support for other technicians -
Account RepAudatex, A Solera Company (Formerly Adp Claims Services Group) 2005 - Feb 2008
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Account RepAudatex, A Solera Co. 2005 - Feb 2008
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Network TechnicianDiablo Microsystems Sep 2002 - Jan 2005Provided Consultation services during network installs of Dental offices relating to Operating Systems and Networking Topology• Install, Configure, and Troubleshoot Servers and Workstations that clients have purchased• Cable wiring of office buildings, including the testing of line connectivity• Maintained availability as a Consultant when needed
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Network SupportCyra Technologies Sep 1999 - Aug 2002• Maintained critical service level uptime requirements of workstations, servers through monitoring and troubleshooting.• Made recommendations to management regarding policies and procedures to increase reliability of systems.• Provided training to sales team for Lotus Notes and worked one-on-one with all 115 end users to introduce procedures, techniques, and answer technical questions about hardware and software usage. • Played key role in move of all system elements of the LAN from Oakland to San Ramon – preparation was so thorough, move was made in a single day, connectivity took less than 2 hours, system was back up and running!• Established the testing procedure for proprietary hardware and software.• Maintained a database containing testing results for technology tests performed for manufacturing.• Participated with software developers and hardware engineers in beta testing of company hardware and software technology.
Jake Feuerbacher Skills
Jake Feuerbacher Education Details
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Silicon Valley CollegeNetwork Administration
Frequently Asked Questions about Jake Feuerbacher
What company does Jake Feuerbacher work for?
Jake Feuerbacher works for Computer Courage
What is Jake Feuerbacher's role at the current company?
Jake Feuerbacher's current role is IT Technician at Computer Courage.
What is Jake Feuerbacher's email address?
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What is Jake Feuerbacher's direct phone number?
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What schools did Jake Feuerbacher attend?
Jake Feuerbacher attended Silicon Valley College.
What are some of Jake Feuerbacher's interests?
Jake Feuerbacher has interest in Website Design, Online Gaming, Skiing, Seo, Coding.
What skills is Jake Feuerbacher known for?
Jake Feuerbacher has skills like Troubleshooting, Technical Support, Servers, System Administration, Hardware, Network Administration, Networking, Active Directory, Computer Hardware, Software Installation, Databases, Windows.
Who are Jake Feuerbacher's colleagues?
Jake Feuerbacher's colleagues are James Matarrese, Evelyn Belt, Myles Johnson, Marrion Charissa Cruz, Betsy Ami, Ali Boraqi, Alyssa Tojino.
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