Young S. Lee Email & Phone Number

Palatine, Il, Us

Greater Chicago Area

Smart Factory Solution Providers with strong focus on the secondary battery manufacturing industry- Factory-level automated data collection from PLCs and sensors- Big data processing/management platform for scalability and integration- Customizable dashboards for real-time monitoring and analytics

Greater Chicago Area

Secured funding (~$6M cumulatively) to develop technology interventions to address various problems in women care and pediatric care.

Greater Chicago Area

https://nicu2home.com/Born out of scientific research, NICU2HOME is a patient engagement and education service for NICU (Neonatal Intensive Care Unit).• Secured funding (~$3M cumulatively) and built cross-disciplinary product teams of designers, developers, researchers, and content strategists to create a mobile patient education application for parents of premature infants in the Neonatal Intensive Care Unit (NICU)• Directed the entire product development cycle from strategic planning, user research, concept creation, design, development, and testing in the hospital • Managed the project using agile methodologies from MVP creation to providing week-to-week tactical objectives to the scrum teamAcquired by AngelEye Health Inc in 2024

Greater Chicago Area

Led UX design strategies and execution for digital transformation of internal applications, such as the insurance claim adjudication process, workflow management, customer engagement platform, and patient and provider experiences for value-based care model.

Lisle, Il

• Managed portfolio-wide customer research team for executives to define new product strategy and roadmap in various markets including DevOps, Digital Transformation in IT, and Artificial Intelligence in IT Operations• Led the formation and growth of UX research teams and practice across business units at CA • Provided strategic direction in CA Design as a new organization within CA. Established UX organization KPIs and integrated them into the executive dashboards

Lisle, Il

• Led customer research and product design for modernization of CA's mainframe software portfolio (e.g., mainframe management platform and MF security products)• Provide UX strategy leadership to establish a systematic Agile UX culture at CA• Patent review board member for mainframe software product and design

Libertyville, Il

• Led generative research to discover new business opportunities in health and wellness markets. Currently focused on the development of mobile applications that better enable patients’ experiences in both clinical and non-clinical settings. • Conducted user experience research and applied user-centered design for the development of interactive TV second screen applications. Responsible for early design evaluation, usability tests, and field trial.• Established and managed university collaborations for joint design research in the home enter-tainment and healthcare settings (Northwestern University and University of Central Florida)

Schaumburg, Il

• Led user experience research and provided insights for innovations in Motorola’s enterprise business. Working in multidisciplinary teams, applying ethnographic-style research methods to identify emerging opportunities in various vertical markets including retail and healthcare.• Conducted user research for exploratory product prototypes. Responsible for use cases creation, system requirements, user interface and interaction design, in-lab usability testing, and system specification for enterprise mobile communicators. • Led usability tests for a RFID-based product location tracking application that ships as a standard feature on Motorola MC9090-Z RFID handheld device.

Blacksburg, Va

• Led user research to design and evaluate mobile phone user interfaces for Toshiba Corporation of Japan. Conducted user research to extract U.S. consumers’ mental models for cell phone menu navigation. • Developed prototypes using Adobe Flash and conducted in-laboratory usability tests. Developed research-based design guidelines to improve the usability and accessibility for the Toshiba products.• Conducted comparative usability tests for Toshiba’s different mobile phones and provided design recommendations.

Ph.D, Industrial And Systems Engineering (Human Factors)

Master Of Science (M.S.), Industrial And Systems Engineering (Human Factors)

Bachelor Of Science (B.S.), Industrial Engineering