Steve Clark Email & Phone Number

United States

"Local vets serving those who served."Covering everything from drop off to the day it comes back looking like it did when you fell in love with it.

Colorado, United States

• Developed and implemented safety and security policies to ensure a safe and secure working environment. • Presented quarterly crisis management, violence prevention, and disaster preparedness classes for staff. • Established and maintained relationships with local law enforcement and fire departments. • Provided ongoing training to 45-member cross-trained team across Colorado, focusing on new sales and cost optimization built new sales 20% in 2016, 23% in 2017, 25% in 2018. • Assigned company leads in accordance with representative performance to maximize sales closings. • Point of contact for all community events, promotions, and trade shows in Colorado. • Mentored managers and front-line team members.

Colorado, United States

• Managed over $800,000 in inventory, oversaw staff training, and B2B working relationship development with sister locations for 9-unit district. • Developed and maintained positive vendor/stakeholder relations, ensuring successful daily workflow meeting and exceeding company standards.• Oversaw budgeting, forecasting, P&L, and quarterly fiscal reporting, surpassing forecasted sales in consecutive years (11% in 2014 & 14% in 2015). • Expanded store operations, increasing 500 active accounts to more than 3,000 in less than two years. • Streamlined inventory distribution and product flow with sister company, saving up to 2 hours every day.

Denver International Airport

Led and mentored 125 staff across five business units with $150K total weekly sales. Coordinated new inventory control program including Cost of Goods Sold, contract management, vendor relations, and regulatory compliance. Monitored, calculated and allocated labor and product needs. Wrote and applied unit directed SOPs and streamlined professional development for management teams. • Boosted brand recognition and secured partnerships with local hotel group and airport employee groups, resulting in a 40% sales increase with face-to-face meetings, promotions, and participating in committees.• Integrated 5 separate franchise entities, each comprised of back office, POS system, and SOPs, reducing hiring costs, lower attrition, improving morale, and increasing productivity by implementing cross-concept training.• Daily focus on all budgetary cost controls, financial goal setting with senior management, and vendor relations approaches transform a $177K monthly loss into $60K monthly profit in under 5 months.

Colorado, United States

Headed recruitment, training, and development of management and crew for 30 stores concurrently. Entrusted with end-to-end oversight of labor relations, staff scheduling, regulatory compliance, and fiscal management operations based on fluctuating business needed. Ran daily and weekly meetings/communications to remain abreast with store-specific as well as overall district progress. • Managed operations for 30 store franchise. Including recruitment, training, manager development, controlling labor budgets to company standards, and final approval of scheduling. • Proactive focus on corporate compliance, store inventory levels and purchasing resulting in lowering operating capital tied to on hand product by over $1,000 per store average. • Held weekly district meetings and ensured productive and proactive communications with district managers. • Wrote and implemented new SOP. This immediately reduced time store managers spent training new hires. It all but eliminated store level errors in payroll, invoice posting, P&L, and budget control. • Opened 2 new stores from scratch. Successfully transitioned 3 purchased units to company standards while retaining 85% of existing staff using Servant-Leader style management.

Colorado, United States

• Analyzed Key Performance Indicators to expedite loan approval process for new and existing customers.• Successfully matched existing loan products with client needs and goals resulting in $1.6mm in monthly sales.• Maintained top 10% ranking in western US for three years (2006, 2007, and 2008).

United States

Improved work efficiencies at telecommunications center to eliminate a 3-month backlog of work orders and reduced labor requirements by 28%. Redesigned equipment servicing system and accountability to cut labor costs in half while maintaining tight schedule delivery adherence.