Digital Account Manager
Current- Managed a portfolio of 20 brands, focusing on strategic campaigns and strong client relationships.- Achieved a Client NPS score of 9 through campaign optimization and proactive management.- Drove 38% YoY growth in existing client portfolios.- Reported on campaign performance and market trends to guide strategic decisions.- Advised brands on digital strategies aligned with their business goals.- Led global internal training on negotiation, reporting tools, and internal processes.- Managed the SLA project to optimize resources and improve team efficiency in the French market.