Yuko Katabami Email & Phone Number

Australia

• Plan and execute internal validation testing for Zendesk products to identify and report internationalization and localization issues to product teams prior to the release
• Communicate effectively with various stakeholders across the organization including Engineering, Product and Program Management, Customer Support and other customer facing teams and build strong successful partnership
• Write test cases for our vendor partners to check the quality and unity of the translations with… Show more
• Write test cases for our vendor partners to check the quality and unity of the translations with native speakers of all the languages supported by Zendesk
• Actively engage in the continuous improvement of test practices with a focus on speed, quality, and innovation
• Develop and document technical procedures for streamlining our internal process and operation

Remote, Australia

• Ensure that the UI is accurately localized and internationalized, and the user experience of the Zendesk products is the best for all customers
• Work with vendor partners on testing plans to check the quality and unity of the translations with native speakers of all the languages used at Zendesk
• Facilitate linguistic testing by linguists and provide support
• Identify and clearly explain software defects through a defect tracking system and interaction with Software Engineers to… Show more
• Identify and clearly explain software defects through a defect tracking system and interaction with Software Engineers to ensure their correction
• Actively engage in the continuous improvement of test practices with a focus on speed, quality, and innovation Show less

Brisbane, Queensland, Australia

• Execute the localization strategy for the technical translation service, collaborating with team members and stakeholders across the organization to move translation projects from start to finish.
• Manage end-to-end localization workflow and processes using translation management tools and systems.
• Ensure the quality of software UI translations through localization QA tests in multiple supported languages, working with in-house linguists, I18n QE, Engineering teams, and external… Show more
• Ensure the quality of software UI translations through localization QA tests in multiple supported languages, working with in-house linguists, I18n QE, Engineering teams, and external vendors. Manage, track and verify.
• Develop feedback loops for continuous improvement.
• Communicate effectively with a variety of stakeholders including Product Management, Customer Content Services, Engineering and QA teams and build a strong collaborative partnership.

Brisbane, Queensland, Australia

• Lead the Red Hat OpenStack Platform and Red Hat Virtualization translation projects. Work as the central contact point to communicate with the product specific content/engineering/QA teams, and regional stakeholders.
• Prepare the documentation translation projects in the translation management system and create tickets to assign to translators in all supported languages.
• Translate the product documentation into Japanese
• … Show more
• Localize OpenStack Horizon UI and Red Hat Virtualization Web Admin/User Portal UI into Japanese
• Deploy Red Hat OpenStack Platform PoC and Red Hat Virtualization test environments and make them available to other translators during translation and QA cycles

Brisbane, Queensland, Australia

• Translate on various products including Red Hat Enterprise Linux, Satellite, Red Hat Virtualization, Red Hat OpenStack Platform, CloudForms, and gradually develop the speciality in virtualization/cloud products
• Collaborate with documentation writers to improve the source content clarification for the international audience
• Lead the first Red Hat Japanese Style Guide development project

Brisbane, Queensland, Australia

• Translate technical / non-technical documents including business proposals, fact sheets, whitepapers, legal documents, training materials, manuals and online materials.
• Provide mentoring to junior members of team
• Manage large scale ad hoc projects
• Support coordination and allocation of jobs, communication with stakeholders
• Coordinate a corporate social networking (wiki/blog) project for sharingtranslation information and terminologies among the team members

Brisbane, Queensland, Australia

• Translate technical / non-technical documents including business proposals, fact sheets, whitepapers, legal documents, training materials, manuals and online materials.
• Provide mentoring to junior members of team
• Manage large scale ad hoc projects
• Support coordination and allocation of jobs, communication with stakeholders
• Coordinate a corporate social networking (wiki/blog) project for sharingtranslation information and terminologies among the team members

Brisbane, Queensland, Australia

• Provide first-level technical support to Apple customers in Japan, Australia and Singapore over the phone.

Hobart, Tasmania, Australia

• Translate various documents, including business material to promote thelocal businesses and government services to Japan.
• Provide interpreting service for Japanese visitors with special interests such asagriculture, fisheries/aquaculture, forestry and public services.

Sydney, New South Wales, Australia

• Manage operations to provide interpreting and tour guiding services foroverseas visitors, particularly with special interest groups. Liaison with major travel agencies in Sydney

Sydney, New South Wales, Australia

• Translate operational/financial reports, proposal and other related businessdocuments from English into Japanese and vice versa.
• Translate newspaper articles for the monthly Japanese publication Australia JapanBusiness News.

Bachelor Of Fine Arts - Bfa, Fine/Studio Arts, General

Printing And Graphic Arts

Fashion Technology