Yumi Nakayama Email & Phone Number

São Paulo, Brazil

São Paulo Area, Brazil

Initially hired to increase direct product and manage supplier’s relationships in South America. Focus on best available inventory, competitiveness and new hotels. In Oct 2019, I was promoted to manage the contracting team in Latin America. Since then, my focus is on coaching and leading the team to success. *YOY 3-digit % growth in room-nights and revenue.

Brazil (Remote)

Recruited to lead the Brazilian market and manage hotels partnerships. Improve competitiveness, sales, revenue, and hotels available inventory.* YOY double-digit percentage growth (revenue and RNS) during fours consecutive years.* improved pricing despite dominant competitor’s advantage.* Contracted + 500 hotels* Solid commitment to customer service.

Perth, Australia

Working-holidays/Temporary Contract*Improved process efficiency, growing client’s satisfaction and returning business.*Increased conversion rate [+20%] and reduced leads response time [-50%].

London, United Kingdom

Responsible for the MICE Sales department. Prospect and acquire new clients. Manage key accounts. Secure groups and meetings leads to 200 luxury independent hotels - members of the alliance. Work with the team to convert requests into actual business. Dedicated contact for UK, Ireland, Switzerland, Italy, Scandinavia, and Brazil. - Revenue growth: New.

São Paulo Area, Brazil

Sales & Events Management. Write proposals and contracts. Follow-up with clients to convert requests into actual business. Manage all the details of confirmed groups and events. Write BEO´s. Think strategically to allocate profitable groups combined with great events. Communicate with operations teams to ensure the success of the events. - Exceed KPI´s.

Sao Paulo (Brazil), Miami/Orlando (FL, USA)

Marketing & Sales at Hilton Hotels & Resorts, Sao PauloTrainee Summer Program at Walt Disney World, OrlandoTime-Sharing Sales at Signum Miami Beach Hotel

Mba Digital Marketing, Digital Communication And Media/Multimedia, Final Grade A (9.5)

Activities and Societies: Project leader for the startup Helpee Completed 400 hours distributed in 3 semesters, constituting 150 hours.

Hotel Management, Gestão Hoteleira