• Leverage post market quality efforts via quality system platforms including TrackWise, Agile, Global Complaint Handling System, SAP, SABA Training System and advanced knowledge in Microsoft Excel based Metric analysis and reporting• Lead and support key post market quality efforts within the Medtronic Spinal business unit• Coordinate the investigation of post market trend trigger events in collaboration with other functions (product development, manufacturing, etc…)• Ensure risk management files are updated and maintained within defined schedules and frequencies• Support post market change order requests for product and manufacturing processes changes, complaint data analysis, and other activities in the post-market group as needed• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product. • Collaborates with engineering and manufacturing functions to ensure quality standards are in place. • Devises and implements quality acceptance plans and methods for inspecting, testing and evaluating the precision and accuracy of products and production equipment. • Performs statistical analysis to assess impact and risk for products or materials that do not meet required standards and specifications.

• Leverage continuous improvement opportunities via quality system platforms including DocSpace, Excellence through Quality (EtQ) Quality Management Systems and Metrics reporting, other Electronic Corrective Actions Tracking Systems (eCATS/CAPA) and ComplianceWire• Monitor performance of standard processes for multiple levels within the Customer Logistics organization• Identify and communicate potential risk and mitigation opportunities to Operations and Quality teams for continuous improvement by using process excellence skills• Partner with systems administrators for DocSpace, Compliance Wire, EtQ Audit, Nonconformance, CAPA and Change Control to ensure compliance and effective system use• Drive for results in projects supported by global change control platform• Coach and train partners with quality management system applications• Design and deploy key processes for Customer Service Dispute Investigation and New Product Integration to align with key distribution deliverables• Facilitate lines of communication with partners in Medical Device and Diagnostic Franchises to share distribution model knowledge

• Assessed supplier process, quality, and capacity capabilities • Utilized Six Sigma and Lean tools to improve supplier performance• Responsible for achieving business objectives for defect reduction, cost reduction, on-time delivery, and new supplier launches • Conducted supplier readiness assessments and facilitated problem resolution for supplier quality issues, which included on-site development • Developed, implemented, and maintained quality inspection programs for incoming product inspections • Assisted other functional engineering personnel with root cause and corrective actions associated with manufacturing issues • Participated in Material Review Board meetings and monitored corrective actions to closure • Provided leadership and direction to other employees to assist in carrying out responsibilities • Ensured assigned functions are carried out in conformance with company policies, practices, and procedures. • Lead and supported several concurrent projects and develop strong team-working relations with the Strategic Purchasing, Plant Buyers, Plant Quality Engineers, and Product Engineers