Yvonne Ng Email & Phone Number

Singapore

Singapore

Singapore

Singapore

• Founded an online self-initiated home bakery business• Managed business operations single-handedly including finances, social media, marketing and branding while establishing professional relationship with suppliers and clients• Enhanced marketing strategies which resulted in a remarkable increase of 20% in sales volume• Successfully launched and coordinated the 'Bake, Dabao, Give' pay-it-forward initiative, raising substantial funds to support hawker business owners affected by the COVID-19 pandemic

Singapore

• Assisted seniors in-charge in obtaining necessary audit working papers and documentation including researching and documenting facts and findings • Effectively interacted with clients to help ensure that the information flow from the client to the audit team is efficient• Performed walkthroughs, audit testing, and documented findings in audit work papers• Worked effectively with audit associates and seniors to complete various audit engagements with clients

Singapore

• Supported the team with preparing application of GST registration, exemption, and GST schemes, in the documentation required for client's record-keeping and IRAS requirements• Assisted with providing basic GST advisory to clients • Handled GST preparation and review of clients' worksheets and GST returns for the filing of form F5 returns for clients• Performed risk management checks on new and existing clients

Singapore

Singapore

• Handled Point of Sale System (POS), cash and credit card transactions• Provided effective and efficient customer service to walk-in customers• Well-trained in all areas of positions

Singapore

• Handled more than 100 shipments daily • Proof check and billed customers • Data entry and other miscellaneous roles• Professionally-trained in CargoWise One Software

Macao

• Ensured the smooth flow of incoming guest of a 5-Star Hotel in the bustling center of Macau• Assisted and communicated with more than 500 hotel guests and resort members daily for the usage of Resort Facilities• Managed guests and members complaints and feedbacks, and was praised for providing with implementations to continuously increase guests' satisfaction• Fast-learner and well trained in Softwares used, such as SpaSoft, Opera PMS and Resort2000

Singapore

• Assisted customers with their enquiries at one of Nike’s busiest factory outlet.• Provided friendly and professional customer service that was consistently praised by customers.• Took initiative to organize the shelves and arrange shoes accordingly.• Fast-paced working style.• Attended trainings and lessons to know more on the products sold in store.• Often praised by Manager for hard-work and willingness to learn.

Singapore

• Took customer’s orders and served with friendly attitude and professional customer service.• Adaptable to peak hours and able to tactfully find solutions.• Often praised by customers for serving with a smile and helpfulness.• Able to switch roles and adapt to changes by taking over the waffle maker when he/she is unavailable to work.• Moves and works fast in getting their drinks and food served without delay.

Singapore

• Efficiently checked prices of products so that customers would be charged at a correct pricing using the Point-of-Sale (POS) System.• Handled workers’ pay slips and found an error in the calculation of part-timers work pay amount.• Organised company’s paperwork neatly for easy reference.

Bachelor Of Accountancy (Hons)

Activities and Societies: Vice-President of Project YOUth | SIT Ambassador | Logistics Sub-Committee of Project Vietnam (YEP)

Diploma In Accountancy, Accounting

Activities and Societies: Chief Group Initiator of School of Business and Accountancy (BA) Bootcamp (Leadership Camp) | BA Envoy (BA.

'O' Levels

Activities and Societies: Student Councillor | Section Leader of Concert Band’s Flute & Oboe | Facilitator of Secondary 1 Orientation Camp.