• Managed Endpoint Detection and Response (FortiEDR) and Anti-Malware (Cisco AMP/Secure Endpoint) tools on a global scale: created and managed policies, organized endpoints into similarly manageable groups, deployed new installations and updates, investigated events/alerts, and made exceptions to fit business needs.• Trained, onboarded, and managed all new North American IT Security staff on current tools, policies, and procedures, ensuring they can rapidly become efficient team-players• Implemented KnowBe4 Security Awareness Training platform on a global level and administered Phishing simulations and Security Awareness Training which resulted in a large decrease in successful phishing attempts• Assisted in the integration and tuning of IBM’s Qradar and ensured that 100% of North American servers and network logs were forwarded to the SIEM• Collaborated with SOC team to investigate and remediate all SIEM events triggered in North America maintaining a consistent response and remediation time of 4 hours maximum• Performed routine network, web, and server scans with Nessus, Rapid7, and Acunetix to identify and mitigate any critical vulnerabilities and greatly decrease the environment’s attack surface• Championed nationwide project to document and drastically reduce total amount of software installed to eliminate excess risk and vulnerabilities within our environment• Conducted thorough security assessments on vendors to ensure the most optimal and secure software, hardware, and technologies were integrated into the network• Performed analysis on suspicious emails, executables, and other files manually and with automated tools to triage and take appropriate action

• Communicated with customers to ensure individual needs were met and systems were properly secured• Wrote hundreds of Bash scripts to automate the deployment of STIGs as per DISA’s guidelines• Helped launch a companywide automation program by contributing data and training users which drastically improved quality and timeliness of getting products to customers• Launched and maintained Azure repo to centralize work and create a more collaborative space• Led my team’s implementation of Azure Pipelines, which improved workflow and visibility for management• Created documentation and standard operating procedures for all tasks related to the work done by my team•Assisted multiple different teams and work on different projects simultaneously•Provided basic PC support for moving, setting up and configuring Windows PCs•Followed blueprints to construct and configure electronics: server racks, battery chargers, motors, PDUs

Operated heavy equipment with great attention to detailInterfaced with customers to design plans that best fit their needsPlanned, managed, and executed a variety of jobs, building a broad base of skills

Worked in a fast paced environment dealing table games and ensuring guests are having a wonderful time. Often dealt high limit, tournaments, and assisted in training new dealers.