• Maintaining, implementing, sustaining, and refreshing server infrastructure, such as Windows Server 2008R2 & 2012 R2, 2016, CentOS and Debian variants, Hyperflex Connect, vCenter, and PhotonOS. • Extensive travel to offices nationwide to facilitate maintenance, investigations, development, and implementation of new information systems as required.• Responsible for architecture, design, and implementation of ETP's private and public cloud environments.• Spearhead IT initiatives to consolidate corporate environment to virtual infrastructure, responsible for the entire VMware environment, including DR sites and Azure Site Recovery.• Championed for and created advanced services allowing automation and remote monitoring/management of critical infrastructure.• Guided the implementation of Jamf MDM for Mac devices, Meraki MDM for iOS devices, and SmartDeploy for Windows machines, followed by the deployment of MS InTune MDM.• Bolstered the network security by replacing Cisco ASAs with paired Cisco Firewall Threat Defense devices (FTDs).• Created many services in Azure ranging from Azure DevOps projects, Access control(IAM), Access Policies, Network security groups, Local network gateways, Subscriptions, Resource groups, Storage accounts, API Connections, SQL servers, SQL databases, Virtual networks, and Application Insights.• Engage with executives to identify pain points and opportunities to deliver value and then translate them into viable solutions.• Manage multiple direct reports: Helpdesk Technicians, Technology Specialists, Security Specialists, and System Administrators.• Counsel and coach employees, provide resources required for successful job performance, appraise performance, and recommend changes in status.• Maintain discipline, investigate and resolve performance issues, document circumstances, and recommend and implement disciplinary action as required. • Handle employee grievances and maintain harmonious employee relations.

• Designed and implemented servers (Window server 2008R2 & 2012 R2, 2016, CentOS, and Debian variants).• Designed and built advanced security and restrictions using Active Directory Group Policy, Trusts, and Federated Services, following privacy regulations.• Responsible for creating new user groups and GPOs for Active Directory, based on least privileged access and best practices.• Created and upgraded Active Directory domain controllers, Group Policy, DNS, DHCP, WSUS, etc., based on need. Domain migrations involved both Intra-forest and inter-forest.• Installed, configured, and supported Microsoft technology solutions on Windows 2003/2008 platform hosting web and database applications while maintaining security patches, updates, backups, monitoring, and performing routine server maintenance.• Investigate, recommend, develop, and implement new information systems as required to suit thebusiness needs of the organization, including computer and telephony systems.• Maintained multiple corporate Active Directory domains utilizing Windows Server, with advanced features.• Wrote and maintained custom Active Directory Group Policy Objects and scripts to increase system efficiency, security, and performance.• Designed and implemented Active Directory migration from .com domain to .org domain.• Configured and provided operational virtualization administration for Hyper-V and VMware ESXi virtual environments, including DR sites.• Designed, built, and implemented firewalls (Cisco ASA & Cisco Meraki).• Performed daily system monitoring, verifying the integrity of server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled tasks.• Designed, implemented, and tested Disaster Recovery solutions with Veeam.• Experience with IIS implementation, configuration, application, and user support.• Provided user training and support via virtual meetings, email, ticket, or in-person classes.