At Fifth Third Bank, my focus as a Financial Center Manager is on steering the performance and operations of our financial hub, leveraging leadership skills honed in our retail division. My recent tenure at Best Buy and Academy Sports + Outdoors has been instrumental in refining my operational expertise, particularly in managing large teams and complex projects within a dynamic retail environment. Championing customer experience and technical project management, my career is marked by a dedication to developing strategies that drive innovation and excellence. The certifications in business analysis and data science non-technical skills complement my hands-on experience, enabling me to solve problems effectively and listen actively to the needs of both clients and colleagues.