Zac Murray

Zac Murray Email and Phone Number

Principal Delivery Manager, Expert Programs | ServiceNow Certified Master Architect @ ServiceNow
santa clara, california, united states
Zac Murray's Location
Melbourne, Victoria, Australia, Australia
Zac Murray's Contact Details
About Zac Murray

Zac Murray is a Principal Delivery Manager, Expert Programs | ServiceNow Certified Master Architect at ServiceNow. He possess expertise in solution architecture, itil, it service management, integration, enterprise software and 39 more skills. Colleagues describe him as "I had the pleasure of working with Zac for nearly 5 years, and have been consistently impressed by his deep technical knowledge and mentorship mindset. As a Platform Architect at ServiceNow, Zac was always willing to spend the time to explain exactly how things worked and made sure that his colleagues fully understood. His approachability and desire to help others succeed made him a valuable asset to the team. In my role as his manager, I had the opportunity to see Zac's dedication… Show more" and "Zac Murray is, without a doubt, one of the finest software developers I've ever had the pleasure of working with. He is exceptionally thorough, a stickler for best practices, and his background in the ServiceNow platform is second to none. I feel confident working alongside Zac, as I know that he usually has a solution to the most complex problems I encounter developing in ServiceNow. I would pounce on any opportunity to work with Zac again, and I wish him all the best with his… Show more"

Zac Murray's Current Company Details
ServiceNow

Servicenow

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Principal Delivery Manager, Expert Programs | ServiceNow Certified Master Architect
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Zac Murray Work Experience Details
  • Servicenow
    Principal Delivery Manager
    Servicenow Jul 2022 - Present
    Melbourne, Victoria, Australia
    Leading aspiring ServiceNow architects through the Expert Programs certification courses, providing guidance and mentoring on their path to becoming Certified Technical Architects and Certified Master Architects.
  • Servicenow
    Senior Principal Platform Architect
    Servicenow Mar 2022 - Aug 2022
    Melbourne, Victoria, Australia
  • Servicenow
    Principal Platform Architect
    Servicenow Feb 2020 - Mar 2022
    Melbourne, Victoria, Australia
  • Servicenow
    Principal Solution Architect
    Servicenow May 2018 - Feb 2020
    Melbourne, Australia
  • Servicenow
    Principal Customer Engagement Manager
    Servicenow Jun 2017 - May 2018
    Melbourne, Australia
    Principal Engagement Manager leading a complex multi-stream digital transformation program for a large enterprise
  • Servicenow
    Principal Consultant And Itsm Practice Lead, Anz
    Servicenow Jan 2017 - Aug 2017
    Melbourne, Australia
  • Servicenow – The Enterprise Cloud Company
    Principal Technical Consultant
    Servicenow – The Enterprise Cloud Company Jul 2016 - Jun 2017
    Melbourne, Australia
  • Servicenow – The Enterprise Cloud Company
    Technical Consultant
    Servicenow – The Enterprise Cloud Company Jul 2014 - Jul 2016
    Melbourne
  • Nextgen Group Holdings Pty Ltd
    Enterprise Applications Manager
    Nextgen Group Holdings Pty Ltd Nov 2013 - Jul 2014
    Melbourne, Australia
    Responsible for the management and development of enterprise applications supporting Nextgen Group's business. Reporting to the CIO, I led a team of 12 through a transformation towards a service-oriented IT organisation based on ITIL principles.
  • Nextgen Group Holdings Pty Ltd
    Itsm Architect
    Nextgen Group Holdings Pty Ltd May 2013 - Nov 2013
    Melbourne, Australia
    Designed and deployed a multi-tenanted Remedy ITSM instance supporting multiple virtual service desks. The project included significant integration components, including Single Sign-On, a custom end-user portal, and an Atrium Integrator ETL connection with EMC Smarts to populate the CMDB.
  • Morphologic Consulting
    Principal Consultant
    Morphologic Consulting Feb 2011 - Jul 2014
    Melbourne, Australia
    Founder and Principal Consultant at MorphoLogic Consulting, providing expert advice and services on BMC Remedy application design, integration and customisation.
  • Telstra
    Principal Consultant
    Telstra Jul 2011 - Mar 2013
    Melbourne, Australia
    Supervised the delivery of BMC Cloud Lifecycle Management (CLM) 2.1 within Telstra's Cloud Services business, including initial deployment and subsequent customisation to meet the customers' complex functionality and UI requirements. Designed and implemented automation solutions for several key processes, improving delivery times from days to minutes.
  • Telstra
    Remedy Solution Architect
    Telstra Feb 2011 - Jul 2011
    Melbourne, Australia
    Contract position overseeing the design and implementation of a customised service desk solution for Telstra's enterprise and government business. Led an agile development team consisting of 6 onshore and 8 offshore resources.
  • Bmc Software
    Lead Developer
    Bmc Software Nov 2006 - Jan 2011
    Melbourne, Australia And San Jose, Ca
    Technical lead of development teams for multiple BMC products. First for BMC Service Level Management, and then for BMC Service Request Management.
  • Bmc Software
    Senior Developer
    Bmc Software Jan 2004 - Oct 2006
    Houston, Texas And Melbourne, Australia
    Following the acquisition of ASA Knowledge, worked as senior engineer integrating the technology from the previous company into BMC Software's Service Level Management solution.
  • Asa Knowledge
    Architect / Development Manager
    Asa Knowledge Jul 2002 - Dec 2003
    Melbourne, Australia
    Architect and development manager for an enterprise Service Level Management software project, leading a team of 5 software engineers.
  • Asa Knowledge
    Software Consultant
    Asa Knowledge Feb 2001 - Jun 2002
    Sydney, Australia
    Senior software consultant specializing in deployment and customization of enterprise systems management tools.

Zac Murray Skills

Solution Architecture Itil It Service Management Integration Enterprise Software Cloud Computing Agile Methodologies Bmc Remedy Enterprise Architecture Cmdb Pre Sales Software Project Management Java Unix Saas Systems Management Requirements Analysis Bmc Patrol Release Management Software Design Professional Services Scrum Software Development Soa Virtualization Software Consulting Technical Leadership Configuration Management It Strategy Service Management System Architecture Architectures Consulting Architecture Itil Certified Service Level Management Web Services Sdlc Service Delivery Solaris Agile Project Management Rest It Operations Management

Zac Murray Education Details

Frequently Asked Questions about Zac Murray

What company does Zac Murray work for?

Zac Murray works for Servicenow

What is Zac Murray's role at the current company?

Zac Murray's current role is Principal Delivery Manager, Expert Programs | ServiceNow Certified Master Architect.

What is Zac Murray's email address?

Zac Murray's email address is mu****@****ail.com

What schools did Zac Murray attend?

Zac Murray attended Unsw, Unsw.

What skills is Zac Murray known for?

Zac Murray has skills like Solution Architecture, Itil, It Service Management, Integration, Enterprise Software, Cloud Computing, Agile Methodologies, Bmc Remedy, Enterprise Architecture, Cmdb, Pre Sales, Software Project Management.

Who are Zac Murray's colleagues?

Zac Murray's colleagues are Gayathri Rajan, Aditya Talwar, Anil Kumar Madamala, Shriya Reddy Sripuram, Patrick Sander Mortensen, Bhupinder Kaur, Grace Moon.

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    Senior Brand Analyst At House Of Brand Group | Marketing And Consumer Insights Major At Macquarie University
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