Zahid Umar Email & Phone Number

Dar Es Salaam, Tanzania

Dar Es Salaam, Tanzania

 Responsible for resource planning and execution of the operational strategy and daily operations. Profitability and P&L or Growth of operations of the CFS/ICD Quotations and budgeting or profitability Responsible for maintaining good relations with the business stakeholders and the Government agencies, including but limited to TRA, TPA, TASAC, GCLA AND TBS etc. Ensuring timely collection of receivables and timely payments for the suppliers and partners. To Clear and deliver to Customer cargo timely and the satisfaction of the customers need. Present the monthly review reports to the board on 05th of every month for the previous month performance. Oversee documentation and compliance with International Shipping regulations. Responsible for all the operational, administrative, HR and financial aspects of the transportation division. Responsible for driving performance of the team as a leader through sound welfare management, staffing, coordination of training activities and performance appraisals.

New Delhi Area, India

Handling of all jobs related to export and assigning it to customer servicewhich includes daily updating to Key clients related to their shipments.➢ Costing Preparation of CFS/Docs Stuffing, Custom Clearance andTransportation➢ Maintain Good relations with Carriers/ NVOCC and CFS➢ Continuous liaisoning with Customer Support /Operations and Documentation department to have smooth functioning of the businessfor retention of clients.➢ Updating Monthly stats and Profit & Loss sheet for managementreview.➢ Updating Freight Sheets along with every booking which consist of Buying/Selling and Profit on each shipment which shows Revenue achievement at the month end.➢ Managing sales and marketing, operations with accountability for incremental volume & profit growth➢ Key Account Pricing.➢ Pricing of Europe, Far-East, Middle-East, Africa Sector➢ Quotations provide to clients based on their request to retain the business

New Delhi

 Products: - Ocean Freight, Air Freight, Customs Brokerage and Sales Coordination. Ocean and Air Export coordination and Customer Service. Managing all key clients.  Interacting with Consignee’s, Shipper’s, Buying Houses, Airlines, Shipping Lines and Surface transport agencies for planning and execution of the cargo. Freight Negotiations with Shipping Lines. Monthly reporting and Presentations to Customers, Management

Area:- New Delhi.Work Profiles:-Directly Responsible for Handling Customer Complaints on behalf of the CompanyInstrumental in Customer Relations through effective customer management, Hence controlling rate for the company.Providing support to sales and other departments in order to sustain increase the database for the company.Handling the both individual and corporate customers in order to resolve their queries and complaints with field area comprising of other branches.All policy form Underwrite and Accept the form and Issuance.Job Responsbilities:-Medical Arrangement.Issuance MIS.All ATS Updations.All Renewal Cheque Receipting.Under Writing the Policy Form.Worked with EFFORT MARKETING PVT LTD. As a Back End officer & Tele caller in Credit Card Department of Managing data in Excel Format in HSBC Bank Mathura Road New Delhi.

Bca, Computer

Bachelor, Computer Application

BCA) in 2006. ACADEMIC QUALIFICATION: Intermediate of Science (10+2) from BIEC, Patna in 2002. Matriculation from BSEB, Patna in 2000.